Customer Service Ambassador
hace 2 semanas
Key Responsibilities:
We are seeking a reliable and coachable Front Desk Attendant to provide an inviting, clean, and safe environment for all visitors at Fitness Formula Clubs (FFC). The ideal candidate will be outgoing, friendly, and able to create a great first impression of the club.
- Greet members by name and create a welcoming atmosphere
- Check-in members and guests to the club
- Act as liaison between current and prospective members and the Membership Department
- Field all member questions, concerns, and complaints
- Provide additional support to the Membership Experience Manager as needed
- Perform opening and closing functions regarding the front desk
- Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
- Attend all required department and club staff meetings
What We Offer:
As a Front Desk Attendant at FFC, you will enjoy a range of benefits, including:
- Insurance - Medical, Dental, and Vision insurance through UnitedHealthcare
- Company-paid Life Insurance
- 401K with company match
- Professional Development Reimbursement
- Complimentary Club Membership to use any of our FFC locations
- Open Door Policy
- Diverse and Inclusive Culture
- 25% discounts on Spa, Retail, and Fitness classes
- Employee appreciation programs
- Nationwide Pet Insurance
- Other perks
Our Commitment to Hospitality:
FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days.
Compensation:
$14.05 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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