Customer Service Ambassador
hace 4 semanas
As a Customer Relations Representative at State Farm Insurance, you will be responsible for delivering exceptional customer service by assisting customers with their insurance needs, answering inquiries, and resolving issues. You will also process policy changes, claims, and payments accurately and efficiently, while maintaining customer records and updating information as necessary. Additionally, you will collaborate with team members to ensure seamless customer experiences and promote and cross-sell insurance products and services to meet customer needs. If you are a professional with excellent communication skills and a passion for providing outstanding customer service, we encourage you to apply for this role.
Key Responsibilities:- Assist customers with their insurance needs
- Provide exceptional customer service
- Process policy changes, claims, and payments
- Maintain customer records
- Collaborate with team members
- Promote and cross-sell insurance products and services
We are an equal opportunity employer and welcome applications from diverse candidates. If you are interested in this role, please submit your application with your resume and a cover letter.
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