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Disaster Recovery Operations Manager
hace 2 meses
About DCMC Partners
Dedicated to fostering an inclusive and diverse workplace, DCMC Partners is a leading crisis management and public safety consulting firm. With our experienced team supporting public, non-profit, and private organizations, we specialize in disaster recovery operations, hazard mitigation, grants management, and business continuity planning.
Job Summary:
This role oversees Public Assistance program delivery, ensuring efficient, customer-focused service aligned with client priorities. You will lead multiple large- and small-scale FEMA disaster response and recovery projects, coordinating remotely and onsite with DCMC teams and subcontractors.
Key Responsibilities:
We are seeking a skilled Disaster Recovery Operations Manager who can manage complexities, make quality and timely decisions, and provide strong organizational, time management, and verbal and written communication skills. The ideal candidate will have demonstrable problem-solving project management experience and the ability to plan and align work and resources, lead, coach, and assess project team performance, create and manage project plans, budgets, and schedules, and oversee program performance and deliver timely reports.
Client Relations:
You will serve as the primary client advisor for the FEMA Public Assistance program-related communications, act as the main interface between DCMC, clients, and federal/state/local agencies, build trusted relationships across functions and organizations, and facilitate client meetings and engagement with government agencies.
Business Development:
The successful candidate will identify and pursue opportunities to expand services to existing and new clients, support business development initiatives, including proposal preparation and client meetings, and approve invoices and assist in recruitment and onboarding processes.
Qualifications:
To be successful in this role, you should have a Bachelor's degree (required), 10+ years of experience in disaster recovery, with managerial experience; multi-state/regional experience preferred. Additionally, proficiency in Microsoft Office tools and other remote work technologies is essential.
Salary:
The estimated annual salary for this position is $110,000 - $140,000, based on industry standards, location, and level of experience. We offer competitive benefits, including comprehensive health insurance, 401K, disability, and paid time off.
