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Business Optimization Expert
hace 3 días
Job Description:
We are seeking a highly skilled Business Analyst to join our team in the call center. The ideal candidate will possess excellent analytical skills, be objective and curious, and have the ability to execute tasks with agility.
Key Responsibilities:
- Develop, implement, and monitor strategic initiatives aligned with business requirements and objectives.
- Identify opportunities for reports, dashboards, and process improvements, proposing effective solutions after evaluation.
- Monitor and analyze data, reports, and dashboards continuously to provide critical information to business units.
- Collaborate with business units by offering ideas and support in the development and execution of their initiatives.
- Design, build, maintain, and monitor dashboards in Power BI or Excel that adapt to requirements.
Requirements:
- At least one to three years related experience in business analysis or project coordination.
- Bachelor's degree in engineering, Computer Science, Business Administration with an emphasis in Data Analytics, Operations Management, or Systems Information.
- Advanced knowledge in Power BI and proficiency in intermediate database management programs.
Preferred Qualifications:
- Business Analyst Certification
- PMP
- Microsoft Certified Professional (MCP)
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