Business Systems Liaison Specialist
hace 3 semanas
Job Summary
We are seeking a highly skilled Business Systems Liaison to join our team at Popular Bank. As a key member of our organization, you will be responsible for administering, coordinating, and monitoring the SAP and S4Hana applications to ensure their correct performance.
Key Responsibilities
- Analyze and diagnose incidents, identifying root causes and recommending new controls to prevent future incidents.
- Support troubleshooting and problem-solving with hiring and changes within the OM and PA modules in SAP.
- Collaborate with the Our People Service Center to ensure HR ticketing alignment.
- Monitor and escalate system stability, ensuring all operational tasks run error-free and application performance is optimal.
- Manage recurring procedures and guides for the applications in charge.
- Ensure compliance with BPPR policies and provide excellent customer service.
Requirements
- Bachelor's degree in business, science, computer science, or a related field.
- Minimum three years of SAP/S4Hana related experience, preferably in Personnel Actions/Organizational Management SAP Modules.
- Proven experience with SAP, analytical skills, and detail-oriented approach.
- Excellent written and verbal communication skills in English and Spanish.
About Us
Popular Bank is a leading financial institution in Puerto Rico, offering a wide range of services and financial solutions to our customers. We value our employees' diverse skills, experiences, and backgrounds, and we are committed to making our customers' dreams come true.
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