Energy Efficiency Program Coordinator
hace 3 semanas
Resource Innovations is seeking a highly motivated and skilled Energy Efficiency Program Coordinator to join our team in San Juan, PR. As a key member of our team, you will play a vital role in assisting LUMA customers with program rebates and providing exceptional customer service.
Key Responsibilities- Provide support to LUMA customers interested in applying for program rebates or seeking additional information.
- Take customer service calls and provide first call resolution while delivering an exceptional customer experience.
- Communicate and coordinate effectively with other departments to service customers.
- Process applications and maintain electronic and hard copy filing systems.
- Enter/extract data into/out of program tracking systems.
- Compile and assess program data for reporting purposes.
- Safeguard confidential customer information.
- May provide peer training and job shadowing support as assigned.
- College degree or 3 years of experience in a customer service or support role.
- Strong verbal and written communication skills.
- Detail-oriented, sharp memory, and accuracy skills.
- Experience working with online platforms and/or databases.
- Proficiency in Microsoft Office programs, specifically Microsoft Word and Excel.
- Superior organizational, prioritization, and attention-to-detail skills.
- Fluency in both Spanish and English.
Resource Innovations offers competitive salaries based on candidate qualifications. We also provide three weeks of paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus, and a comprehensive benefits package.
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Energy Efficiency Program Coordinator
hace 3 semanas
San Juan, San Juan, Puerto Rico Resource Innovations A tiempo completoResource Innovations is seeking a highly motivated and skilled Energy Efficiency Program Coordinator to join our team in San Juan, PR. As a vital member of our expanding team, you will play a key role in assisting LUMA customers interested in applying for program rebates or those who have already submitted applications but need further information.At...
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Energy Efficiency Engineer
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Energy Efficiency Engineer
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