Business Operations Director

hace 1 mes


San Juan, San Juan, Puerto Rico Lovisa A tiempo completo
About the Job Opportunity

We are looking for a seasoned retail professional to take on a leadership role as Business Operations Director at Lovisa. The ideal candidate will have a strong background in store management, with a proven track record of driving sales and profitability growth.

The successful candidate will be responsible for overseeing the overall operations of our stores, ensuring that we deliver an exceptional customer experience while meeting our sales and revenue targets.

Key Responsibilities:
  • Store Performance Management: Analyze sales trends, customer behavior, and market conditions to inform business decisions and optimize store performance.
  • Team Leadership: Supervise assistant store managers, provide guidance and support, and develop their skills to ensure they can effectively manage store operations.
  • Customer Satisfaction: Implement strategies to enhance the customer experience, including staff training and visual merchandising initiatives.
  • Financial Management: Oversee budgeting, forecasting, and reporting to ensure accurate financial tracking and analysis.
Requirements:
  • Experience: A minimum of 3-5 years of experience in a senior retail management role, preferably in a luxury retail environment.
  • Skills: Strong analytical and problem-solving skills, excellent communication and leadership abilities, and proficiency in MS Office and ERP systems.

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