Business Transformation Specialist
hace 5 días
We are seeking a skilled Business Transformation Specialist to join our team at Popular Inc., Puerto Rico's leading financial institution. This role involves analyzing and modeling existing business processes and application functionalities to identify areas for improvement.
The ideal candidate will have a thorough understanding of the current state of the organization or application, allowing them to recommend changes related to implementing a new business solution.
Main Responsibilities- Design and support business solutions that meet customer needs by translating business requirements into technical solutions.
- Elicit user stories through interviews, workshops, and surveys to determine project requirements.
- Analyze current capabilities, identify gaps, and opportunities for streamlining efficiencies and improving customer experience.
- Bachelor's degree in Computer Science, Information Technology, or Business Administration.
- At least 3 years of Banking experience in Business Analysis, Data/Analytics, Product Management, or Operations.
- Proficient in planning discovery activities, mapping business processes, eliciting requirements, and writing user stories.
The salary for this position is approximately $90,000 per year, depending on location and experience.
We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan with company match.
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