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Benefits Manager
hace 2 meses
Dana-Farber Cancer Institute is seeking a highly skilled Benefits Manager to join our team. As a key member of our Human Resources department, you will be responsible for the administration and employee service for our health and welfare, retirement, leave of absence programs, and well-being programs.
Key Responsibilities- Manage customer service center for the Benefits and Leave of Absence teams and ensure they meet expected service standards.
- Lead the implementation of our technology-based service platform, including building and maintaining a knowledge base, overseeing training, and supporting employee change management.
- Administer benefit plans in accordance with plan provisions and plan documentation, as well as lead the resolution of complex programmatic and system issues.
- Oversee outsourced Leave administration and internal leave of absence service team to ensure compliance with FMLA, MA PFML, ADA, and DFCI Policies.
- Make recommendations for new well-being and benefit programs and modifications to existing programs that align with competitive trends, business needs, and financial parameters.
- Manage large projects and implementations, such as RFPs, Open Enrollment, and new vendor implementations.
- Collaborate with internal and external communications teams to develop communication plans, strategies, and materials to support employee understanding and engagement regarding all benefit and leave of absence offerings.
- Ensure all plans are in compliance with Federal, State, and local benefits laws and regulations, including IRS code, ERISA compliance, and audit requirements.
- Manage adherence to annual non-discrimination testing, required mailings, and all plan documentation (i.e., SPDs, plan amendments).
- Develop and manage internal reporting of plans and manage all plan audits.
- Work with the Director of Well-Being and Benefits to administer DFCI's fringe benefits budget.
- Manage a team of 2-5 Benefits and Leave of Absence professionals.
- B.A./B.S. with a minimum of 6 years of increasingly responsible benefits experience and management experience is required.
- Technical expertise on varying types of retirement plan design and administration, or commensurate experience, is needed.
- Benefits certification is desirable.
- Knowledge in benefits administration and related laws and regulations, including but not limited to ERISA, HIPAA, ADA, FMLA, MA PFMLA.
- In-depth knowledge of retirement plans and benefits (qualified and non-qualified plans).
- Solid and progressive understanding of benefit administration operations and systems.
- Ability to develop and communicate long-term plans while managing the improvements to current infrastructure and operations.
- Proven track record of developing junior staff in both benefits-related content and approach to how work is accomplished.
- Strong time and project management skills.
- Outstanding written and interpersonal skills.
- Ability to present recommendations effectively in oral and written form to all levels of the Institution.
- Ability to read, analyze, and interpret the most complex documents.
- Strong computer skills, including Word, EXCEL, Power Point.
- High level of confidentiality.
- Progressive experience in HR as well as benefits is a must.
- Experience in a very high-paced environment, including turnaround situations, or mergers and acquisitions.
- MUST be a team player, team builder, and have superior skills as a collaborator across organizational functions.
- Able to see the challenge and be energized by the opportunity.
- Strong desire to grow and learn in HR, Health Care, and as a professional.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.