Information Technology Assistant Manager
hace 2 semanas
Finding an exceptional IT Assistant Manager is a key priority for Four Seasons Hotel One Dalton Street, Boston.
The successful candidate will assist the IT leadership team in ensuring the efficient operation and maintenance of all computer systems, networks, and voice communications at the property.
The preferred candidate will have previous experience in a hospitality environment and a well-rounded technical background.
Responsibilities include:
- Assisting in ensuring critical systems are available 24/7/365 with priority given to property management systems, point of sale systems, and voice communications systems.
- Establishing and maintaining user familiarization procedures for all software and hardware used at the property.
- Administration of all systems including maintaining user/group accounts, software configuration, troubleshooting, and completion of documentation.
- Assisting in server infrastructure management, performance and backup monitoring, disaster recovery, and operating system upgrades.
- Providing service outage diagnosis, troubleshooting, and restoration of service, as well as malware protection management.
- Maintaining and promoting technology standards as outlined in the Four Seasons IT SOPs.
- Coordinating equipment acquisitions and major projects as required.
- Participating in property-initiated and corporate-initiated technology implementations as required.
Preferred Qualifications & Skills:
- A well-rounded and reasonably comprehensive technical background.
- Training in formal educational settings, on-the-job experience, or in the candidate's free time will all be considered.
- Working knowledge of Cat 5/6/fiber cabling, network equipment and protocols, operating systems, personal computers, servers, communications equipment, and office administration applications.
- Knowledge of hospitality applications is desirable.
Benefits:
- Competitive salaries and incentives.
- Highly competitive salaries and incentives.
- Employee Travel Program.
- 401(k) Retirement Matching Plan.
- Complimentary Employee Meals.
- Life insurance.
- Vacation & Paid Sick Time Off.
Four Seasons is an Equal Opportunity, Affirmative Action employer.
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