Store Manager

hace 4 semanas

Mayagüez, Mayagüez, Puerto Rico JD Group A tiempo completo
Store Management Opportunities

We are seeking dedicated and experienced professionals to join our team as Store Managers. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in all aspects of daily store operations, including customer service, sales, and personnel development.

Key Responsibilities:

  • Assist in managing daily store operations, including customer relations, inventory control, and visual merchandising.
  • Train and coach store associates to promote and execute team, store, and company performance.
  • Partner with management to plan, implement, and execute change initiatives to improve organizational performance.
  • Supervise shipments, deliveries, and transfers of merchandise to ensure accurate inventory results.
  • Seek to understand customer needs and preferences to enhance the overall customer experience.
  • Provide constructive feedback and facilitate conflict resolution to promote team growth and collaboration.
  • Maintain individual and shift sales performance.
  • Provide daily shift floor coverage.
  • Demonstrate sound understanding and judgment of store priorities.
  • Demonstrate a high business acumen, including knowledge of key performance indicators, inventory movement, and sales performance.
  • Embody accountability and set attainable goals for store sales, metrics, and personnel development.
  • Make key decisions to influence change, sales, and customer service.
  • Ensure security and loss prevention in store to minimize company shrink.
  • Uphold company policies, procedures, and standards regarding personal and store sales/performance metrics.
  • Assist with recruiting and interviewing potential employees.
  • Accountable for opening and closing store procedures, including cash reconciliation, banking, reporting, and security.
  • Adhere to and uphold all company policies and procedures.
  • Additional duties and projects as required.

Requirements:

  • High School Diploma or GED equivalent; 2+ years' experience in retail leadership strongly preferred.
  • Basic to intermediate knowledge and abilities with Microsoft Word, Excel, and PowerPoint.
  • Effective communication skills with internal and external individuals at all levels.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Must be at least 18 years or older.
  • Requires availability during the hours necessary to open and close the store, including mornings, days, and nights.
  • Requires a minimum of 5 days of availability.
  • Requires availability on weekends and holidays.
  • Minimum standard of a 30 hour work week.
  • Punctuality and regular attendance consistent with the company's policies are required for the position.
  • Must have reliable transportation.
  • Must speak English clearly to converse with customers and effectively supervise staff.
  • Must be able to read and write English and perform business-related mathematics to carry out normal business and understand corporate sales reports.

Physical Demands:

  • Requires standing approximately five to 14 hours per day.
  • During peak sale periods, will work for long periods throughout a one to 12 hour day.
  • Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
  • May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
  • Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher.
  • Must have good vision, including color differentiation.
  • The work environment for this position is a moderately noisy retail setting.

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