Retail Operations Manager

hace 2 semanas

Mayagüez, Mayagüez, Puerto Rico Bargain Hunt A tiempo completo
Job Description

The Operations Leader plays a vital role in driving store performance and ensuring the smooth operation of our retail stores. As a key member of the Store Leadership Team, this individual will work closely with the Store Leader to achieve overall store goals and objectives.

Key Responsibilities:

  • Lead and direct the freight flow process to ensure timely and efficient delivery of merchandise to the sales floor.
  • Supervise backroom operations, including receiving and processing merchandise, to maintain a clean and organized environment.
  • Ensure all markdowns are completed according to company policy and merchandised to company standards.
  • Provide leadership and direction to store team members, including coaching and training to ensure they have the skills and knowledge needed to succeed.
  • Model company customer service expectations and oversee the provision of efficient and friendly service to customers.
  • Assist with training team members on Loss Prevention awareness and store shrink goals.
  • Assist in the completion of the store's LP self-audit and lead the inventory process, including preparation and execution of inventory guidelines.

Requirements:

  • High School diploma; Post-Secondary degree/diploma preferred.
  • Results-driven retail store management experience.
  • Able to demonstrate mastery of skills required for Team Leader-Softlines and Team Leader - Hardlines positions.
  • Proven ability to supervise and motivate team members at all levels.
  • Able to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
  • Strong mathematical and analytical skills.
  • Able to preserve confidentiality of information.
  • Able to effectively communicate information, both verbally and in written forms.
  • Able to observe, assess and coach the work of others.
  • Able to reason, make decisions, and use independent judgment in various situations.
  • Proven reliability and personal integrity.
  • Able to operate all tools and equipment to perform job, including store computer, copier/scanner, software used by the company, physical security equipment including CCTV, cash register/scanner, Monarch price and Swiftach guns, box cutter, pallet jack and rolling merchandise carts.

Physical Requirements:

  • Ability to move throughout all areas of the store; sales floor, receiving, register areas, including outside perimeter of the store.
  • Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds.
  • Frequent reaching to various levels and directions to move product.
  • Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing.
  • Continuous standing, frequent walking, bending and twisting and occasional kneeling needed to stock product.
  • Continuous needs to hear and verbally communicate in order to interact with and respond to others. Will need to hear requests in person and via walkie-talkie.
  • Will occasionally be exposed to hazardous solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust.

Bargain Hunt is an equal employment opportunity employer and considers all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital or veteran status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. Bargain Hunt also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require an accommodation in the application process, please advise Human Resources.

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