Customer Engagement Representative

hace 1 semana


San Juan, San Juan, Puerto Rico Pnc Financial Services Group A tiempo completo
Job Description:

As a Branch Sales and Service Associate at PNC, you will play a crucial role in strengthening customer relationships with a defined sales process. Your time will be spent engaging customers in sales conversations to identify appropriate financial solutions, fostering an inclusive workplace culture where all employees feel respected and valued.

Key Responsibilities:
  • Acquire and deepen the branch customer base through proactive sales and service activities
  • Manage the customer experience by identifying opportunities to improve their financial wellbeing
  • Collaborate with ecosystem partners to grow customers' share of wallet
  • Position PNC solutions to drive new revenue and customer loyalty

Requirements:
  • 1+ years of related experience
  • Strong knowledge of banking products and digital awareness
  • Effective communication and problem-solving skills
  • Ability to work in a fast-paced environment and manage multiple priorities

Benefits:
  • Comprehensive range of benefits, including medical, dental, and vision options
  • 401(k) with PNC match, pension, and stock purchase plans
  • Short and long-term disability protection and life insurance
  • Education assistance, including select programs fully paid
  • Robust wellness program with financial incentives


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