Veterinary Hospital Team Leader

hace 3 semanas


Mayagüez, Mayagüez, Puerto Rico Banfield A tiempo completo

Job Summary

The Shift Lead plays a vital role in ensuring the smooth operation of our veterinary hospital. As a key member of our team, you will be responsible for assisting the Practice Manager and Chief of Staff in guiding the team to maximize productivity and profitability.

Key Responsibilities

  • Assist in developing an efficient and productive team that provides high-quality care and service to pets and clients.
  • Follow Banfield protocols and practices to achieve practice priorities while building our culture and brand.
  • Supervise the team and ensure quality medical care, exceptional client service, and maximum productivity.
  • Help create an environment where a team can deliver quality, efficient, and effective veterinary care to pets and foster associate engagement.
  • Provide professional, efficient, and exceptional client service, ensuring all associates do the same.
  • Assist in effectively scheduling associates to meet client needs and proactively plan time off and CE scheduling.
  • Ensure compliance with all practice policies and procedures.
  • Ensure adherence to Banfield dress and grooming guidelines.

Requirements

  • Believe in preventive care as the best way to achieve a long and healthy life for each pet.
  • Embrace and thrive on providing exceptional client and pet experiences.
  • Be available to work weekend and evening shifts.
  • Be comfortable working in an environment with loud noise and strong smells.
  • Be 18 years of age or older.
  • Have a minimum of two years of veterinary hospital experience.

About Banfield

Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. We are a drug-free, smoke-free, equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability.



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