Customer Experience Specialist

hace 4 días


Ponce, Ponce, Puerto Rico BoxLunch A tiempo completo

BoxLunch is seeking a highly motivated Customer Experience Specialist to join our team in providing exceptional customer service and supporting store operations. As a Seasonal Key Holder, you will play a key role in driving sales growth and ensuring a positive shopping experience for customers.

About the Role

This is an excellent opportunity for individuals who are passionate about pop culture and have excellent communication skills. You will be working closely with the Store Manager to deliver outstanding customer service, drive sales, and maintain a clean and organized store environment.

Responsibilities
  • Provide exceptional customer service and ensure a positive shopping experience for customers.
  • Support store operations, including opening and closing procedures, visual merchandising, and maintaining stock room organization.
  • Work effectively as part of a team to achieve sales targets and drive business growth.
  • Communicate fashion and music trend information to management and HQ partners.
  • Assist with planogram changes, including store map, wall, fixture, and merchandising mix.
  • Train and coach new Sales Associates as needed.
Requirements
  • Previous experience working in a retail environment.
  • Excellent communication and collaboration skills.
  • Ability to stand and walk around during scheduled hours, reach for merchandise using ladders, step stools, and poles.
  • Availability to work a variety of shifts, including weekends and holidays.

Estimated Salary: $12.50 - $15.00 per hour, based on location and experience. Benefits include opportunities for career growth and professional development, as well as a fun and dynamic work environment.



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