Customer Service Team Lead

hace 2 semanas


San Juan, San Juan, Puerto Rico Pfizer, Inc. A tiempo completo

This role is responsible for leading a team of customer service professionals responsible for managing direct orders for Pfizer. The team works closely with other Business Unit teams to deliver best-in-class service to customers.

Key Responsibilities
  1. Lead a team of customer service colleagues to achieve business objectives.
  2. Develop and implement strategies to improve customer satisfaction and loyalty.
  3. Collaborate with cross-functional teams to drive business results.

Pfizer, Inc. is a leading healthcare company that values innovation and customer-centricity. This role offers a unique opportunity to make a meaningful impact on the customer experience.



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