Customer Experience Team Lead

hace 2 semanas


San Juan, San Juan, Puerto Rico Pfizer, Inc. A tiempo completo

Job Summary

This leadership position is responsible for overseeing a team of customer service professionals who manage direct orders for Pfizer. The role involves close collaboration with other Business Unit teams, including Peoples Experience and Customer Service.


Main Responsibilities

The successful candidate will lead a team that provides best-in-class service to customers. Key responsibilities include:



  • Leading a team of customer service representatives
  • Collaborating with other Business Unit teams
  • Ensuring high standards of customer service

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