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Customer Service Director
hace 1 mes
This leadership role oversees a team of customer service professionals responsible for managing Pfizer direct orders. The position collaborates closely with other Business Unit teams, including Peoples Experience, Memphis Customer Service, and Business Operations, to ensure seamless order management.
Key Responsibilities:
- Lead a team of customer service colleagues in managing direct orders
- Collaborate with Business Unit teams to ensure efficient order management
- Develop and implement strategies to improve customer service and order management
Requirements:
- Proven leadership experience in customer service or a related field
- Strong communication and collaboration skills
- Ability to analyze data and develop strategies to improve customer service and order management
Pfizer, Inc. is an equal opportunity employer.
