Customer Service Representative
hace 1 mes
Job Title
Customer Service Representative
Location
Headquarters
Job Summary
This position is responsible for acting as a liaison by advocating for our clients and serving them to meet all plumbing needs by providing product & services information and resolve any emerging problems that our customer accounts might face with accuracy, efficiency, and genuine care.
Essential Job Functions Answering questions about our products & services.Processing purchase orders.Troubleshooting basic technical problems.Handling customer complaints.Manage large number of incoming & outgoing calls.Meet customer service team sales targets.Responsible for managing records of customer complaints.Managing interdepartmental emails in a timely manner.Retain customers that are on the schedule for the future.Be responsible for overall customer satisfaction with regards to communication, workmanship, and quality.Completes all required company training/compliance courses as assigned.Perform related duties as assigned, within your scope of practice. Education Less than a high school education. Experience No prior experience or training required.This position does not include any supervisory responsibilities. License & Certifications No specific licenses & certifications needed. Skills & Abilities
This position requires the capability to understand and follow both oral and written directions. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
Computer proficiency in Microsoft Word, Excel, and Outlook.Excellent customer service skills.Proficient in time management; the ability to organize and manage multiple priorities.Ability to take initiative and effectively adapt to changes.Recognizes an emergency situation and takes appropriate action.Able to establish and maintain cooperative working relationships.Able to use sound judgment; work independently, with minimal supervision.Strong analytical and problem-solving skills. Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.Performs well with frequent interruptions and/or distractions.Basic math skills.Ability to consistently demonstrate our core values by maintaining the highest standards of professionalism when interacting with team members, management, and customers. Travel Requirements No travel required. Physical Requirements Reaching: Extending hand(s) and arm(s) in any direction.Grasping: Applying pressure to an object with the fingers and palm.Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with the skin, particularly that of the fingertips.Talking: Expressing or exchanging ideas by means of spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Hands to Fingers: Picking, pinching, typing, or otherwise working, primarily with fingers rather than the whole hand as in handling. Repetitive Motion: Substantial movements (motions) of the wrists, hands, and/or fingers.Close Vison: Clear vision at 20 inches or less. Required to perform an activity such as: preparing and analyzing data, transcribing, viewing a computer terminal, extensive reading or visual inspections. Work Environment None: No exposure to adverse environmental conditions (typical office/administrative setting).Sedentary work: Exerting up to 10 pounds of occasionally and/or minor amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Disclaimer
This job description indicates, in general terms, the type and level of work performed as well as the typical responsibilities of team members in this classification. The duties described are not to be interpreted as being all-inclusive to any specific team member. Nothing in the job description changes the at will employment relationship existing between the Company and team members.
The Essential Job Functions, Physical Requirements, and Work Environment characteristics described are representative of those that must be met to successfully perform the essential functions of this job. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified team members can perform the essential functions of the job.
-
Customer Service Representative
hace 1 mes
Rio Cañas, Puerto Rico Circle K A tiempo completoCircle K - 4425 E Main St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
-
Customer Service Representative
hace 1 mes
Rio Cañas, Puerto Rico Family Dollar A tiempo completoFamily Dollar - 865 S DODSON RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
-
Customer Service Representative
hace 1 mes
Rio Cañas, Puerto Rico Nesco Resource A tiempo completoAre you a natural problem-solver with exceptional communication skills? Are you passionate about delivering outstanding customer experiences? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in beautiful Mesa, Arizona.About Us: Nesco Resource is recruiting for a local community college...
-
Customer Service Representative
hace 4 semanas
Río Cañas Barrio, Puerto Rico Flextg A tiempo completoCustomer Service RepresentativeAt Flex Technology Group, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in providing world-class support to our national customer base. Your responsibilities will include:Responding to customer inquiries via phone, email, and ticketing...
-
Customer Service Representative
hace 4 semanas
Río Cañas Barrio, Puerto Rico Michael'S Inc A tiempo completoCustomer Service RepresentativeAs a Customer Service Representative at Michaels, you will be responsible for providing exceptional customer service to our customers. Your primary goal will be to ensure that every customer leaves the store satisfied with their shopping experience.Key Responsibilities:Assist customers in finding products and answering...
-
Customer Service Specialist
hace 1 mes
Rio Cañas, Puerto Rico Service Experts A tiempo completoPosition Title: Customer Service Specialist Reports To: Customer Service Manager or Operations ManagerStatus: Full-time, Regular positionCategory: Customer ServiceLocation Name: Sure Temp Air ConditioningAddress: 7931 E Pecos Rd Mesa, AZ 85212 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team...
-
Lead Customer Service Representative
hace 4 semanas
Rio Cañas, Puerto Rico Cobblestone Auto Spa Car Wash A tiempo completoLead Customer Service Representative Who are we? Cobblestone is Arizona's and Colorado's premier car care destination, offering multiple different services including car washing (full service and express), oil changes, detailing, and more. With 41 Arizona and 35 Colorado locations, Cobblestone has been providing top-tier quality for more than 25 years. The...
-
Customer Service Representative
hace 4 semanas
Río Cañas Barrio, Puerto Rico Fedex A tiempo completoFedEx is seeking a Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers. Your duties will include:Key Responsibilities:Assist customers with their inquiries and resolve any issues in a timely and professional manner.Work...
-
Customer Service Representative
hace 1 mes
Rio Cañas, Puerto Rico Quipt Home Medical A tiempo completoDescriptionBranch: Valley Seating and MobilityResponsibilities & Duties:A Mobility Customer Service Representative liaises with patients, referral sources, and other team members to coordinate patient care. A Mobility CSR assists patients in-person and over the phone, as well as maintains patient charts, processes patient orders, creates delivery tickets,...
-
Retail Customer Service
hace 1 mes
Rio Cañas, Puerto Rico Ezcorp A tiempo completoAs a Retail Customer Service Representative - (Pawnbroker) - : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn ite Customer Service, Retail, Electronics, Customer
-
Customer Service Representative
hace 3 semanas
Río Cañas Barrio, Puerto Rico Domino'S Pizza Llc A tiempo completoDomino's Store AssociateAs a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer service and creating a positive experience for our customers. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities:• Greet...
-
Customer Service Representative
hace 4 semanas
Rio Cañas, Puerto Rico Fatcats A tiempo completoCustomer Service Representative (CSR) Starting Pay Range: $14.35/Hour Full Time/Part Time: Part Time Schedule: Nights and Weekends Benefits: We offer our Part-Time Team Members free bowling, free arcade play, $1 movie tickets, discounted food, and extra pay for working on holidays. The Gist of it As a CSR, your job is to make sure our guests have a great...
-
Customer Service Representative
hace 4 semanas
Río Cañas Barrio, Puerto Rico Ezcorp A tiempo completoRole OverviewAs a Retail Customer Service Representative at Ezcorp, you will have the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawned items.Key ResponsibilitiesProvide exceptional customer service to ensure customer satisfaction and loyaltyAssist...
-
Customer Service Representative
hace 4 semanas
Río Cañas Barrio, Puerto Rico Sscw Enterprises A tiempo completoJob Summary:We are seeking a highly energetic and customer-focused individual to join our team as a Customer Service Representative at Sscw Enterprises. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe working environment.Key...
-
Customer Service Representative
hace 4 semanas
Río Cañas Barrio, Puerto Rico Manpower Inc A tiempo completoAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Manpower Inc. As an Inbound Call Center Agent, you will be responsible for providing exceptional customer service to our clients through inbound calls, emails, and chats.Key Responsibilities:Assist customers with inquiries and resolve issues in a timely and...
-
Customer Service Representative
hace 4 semanas
Río Cañas Barrio, Puerto Rico Drivetime A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Loan Servicing team, you will play a critical role in providing exceptional customer service and resolving delinquency issues.Key ResponsibilitiesProvide timely and effective communication with...
-
Customer Service Representative
hace 2 semanas
Río Cañas Barrio, Puerto Rico Flextg A tiempo completoCustomer Service Role at FlexTGAt Flex Technology Group, we prioritize employee ideas and turn them into exceptional customer experiences. As a Customer Service Representative, you will bring passion and dedication to your job, and in return, you will have the opportunity to grow and develop your skills in a supportive environment. Our focus is on...
-
Customer Service Representative
hace 4 semanas
Río Cañas Barrio, Puerto Rico Orsa Technologies Llc A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team in Mesa, AZ. As a key member of our customer service team, you will be responsible for providing exceptional service to our commercial customers, hospitals, and other stakeholders.Key ResponsibilitiesProvide general customer service functions,...
-
Customer Service Representative
hace 4 semanas
Río Cañas Barrio, Puerto Rico Delta Mechanical Inc A tiempo completoJob TitleCustomer Service RepresentativeLocationHeadquartersJob SummaryThis position is responsible for acting as a liaison by advocating for our clients and serving them to meet all plumbing needs by providing product & services information and resolve any emerging problems that our customer accounts might face with accuracy, efficiency, and genuine...
-
Rio Cañas, Puerto Rico Pls Financial Services, Inc. A tiempo completoOverview: PLS: People. Location. Service PLSwhich stands for People Location Serviceis a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to...
