Representante Call Center- Retención

hace 1 semana

San Juan, San Juan, Puerto Rico Truenorth Corporation A tiempo completo

Te estamos buscando
En nuestro Contact Center, valoramos la pasión y la energía de nuestros representantes. Si tienes un año de experiencia en proyectos de ventas y te motivan los resultados, queremos conocerte. Ofrecemos un programa de Ventas que reconoce y premia tu éxito con incentivos.

Funciones Esenciales:

  • Responsable de orientar a los clientes que se atienden por teléfono.
  • Tomar reclamos, dudas y sugerencias
  • Atender consultas.
  • Proveer información según requerida

Requisitos, Destrezas y Habilidades:

  • Grado Asociado en Administración de Empresas y/o experiencia mínima de (1) año en servicio al cliente como equivalente a la educación,
  • Un(1) año de experiencia en ventas
  • Un(1) año de experiencia en centro de llamadas (preferible).
  • Disponiblididad para trabajar fines de semana (preferible)
  • Capacidad de análisis.
  • Capacidad de trabajar bajo supervisión mínima.
  • Habilidad para trabajar en equipo.
  • Habilidad para trabajar bajo presión.
  • Habilidad para expresarse con fluidez (oral y escrito) tanto en inglés como en español.
  • Capacidad de juicio, redacción y organización.
  • Conocimiento básico en Excel y Word.
  • Horario flexible.
  • Certificado de antecedentes penales.
  • Certificado de Salud

Tipo de trabajo: A tiempo completo, Por contrato

Salario: $10.50 por hora + incentivos por metas logradas

Beneficios:

  • Excelente ambiente laboral
  • Adistramiento pago
  • Dias feriados oficiales pagos
  • Programa de referidos

Horarios:

  • Turnos de 10 horas, 4 días a la semana
  • Turnos de 8 horas, 5 días a la semana
  • Horarios diurnos
  • Horarios en las tardes/noche
  • De cumplir con las metricas establecidas se puede ofrecer trabajo híbrido

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