Medication Support Coordinator
hace 4 semanas
We are seeking a highly skilled Medication Support Coordinator to join our team at Brigham and Women's Hospital. As a key member of our Primary Care department, you will play a vital role in supporting patient medication management and ensuring seamless care delivery.
Key Responsibilities- Assist with patient medication management, including receiving, reviewing, and facilitating requests for medication renewal.
- Work closely with practice-based care teams to provide patient-centered care and support.
- Act as a resource for patients on procedures for obtaining prescriptions, generic medications, prior approval requirements, insurance procedures, and other medication-related issues.
- Complete medication prior authorization paperwork or e-Forms for signoff by the clinical care team and in collaboration with the patient.
- Monitor progress of prior authorization status throughout the review process, updating appropriate parties as necessary.
- Perform other duties as needed to support department operations and patient care.
- High school diploma or equivalent.
- Successful completion of an accredited or Board-certified Pharmacy Technician or Medical Assistant training program, or equivalent institutional/retail pharmacy or medical office experience.
- Registered Pharmacy Technician with the Massachusetts Board of Pharmacy or Certified Medical Assistant preferred.
- One-year experience in a medical setting is required. Prior pharmacy experience desirable.
- Strong written and verbal communication skills in English required. Bilingual (Spanish) written and verbal communication skills a plus.
This is a complex, matrixed, fast-paced environment with a hybrid work arrangement. The majority of work will be remote, with training in person and with advanced notice, employees may be asked to work on-site.
What We OfferBrigham and Women's Hospital is committed to providing a supportive and inclusive work environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.
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