Hotel Operations Director
hace 3 semanas
Job Summary
As a key member of the Executive Committee, the Hotel Manager will be responsible for leading the strategic direction of the property and ensuring the delivery of exceptional guest experiences. The ideal candidate will have a proven track record in hotel operations, sales and marketing, and will be able to develop and implement effective strategies to drive revenue growth and maximize financial performance.
Key Responsibilities
Develop and implement the property's operations strategy, ensuring alignment with the brand's business strategy
Lead the Executive Committee and department heads to achieve operational excellence and drive guest satisfaction
Manage the property's budget and financial performance, ensuring profitability and cost control
Foster a culture of excellence, ensuring employees are treated fairly and equitably, and that the property's service standards are consistently met
Requirements
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in hotel operations, sales and marketing, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in hotel operations, sales and marketing, or related professional area
About The Ritz-Carlton
The Ritz-Carlton is a global luxury hotel brand that is part of Marriott International. We are committed to delivering exceptional guest experiences and providing a work environment that is inclusive, diverse, and rewarding. As a member of our team, you will have the opportunity to develop your skills and career, while making a meaningful contribution to our success.
-
Hotel Operations Assistant
hace 3 semanas
Carolina, Carolina, Puerto Rico Sonesta Hotels A tiempo completoJob Summary As a Hotel Operations Assistant at Sonesta Hotels, you will play a vital role in ensuring the smooth operation of our hotel facilities. This position involves coordinating with Room Attendants to track and maintain the square footage of assigned rooms, as well as assisting with scheduling and room cleaning assignments to guarantee proper...
-
Hotel Dishwasher
hace 3 semanas
Carolina, Carolina, Puerto Rico Highgate A tiempo completoJob SummaryThe Dishroom Attendant is responsible for maintaining cleanliness and proper storage of all china, glass, and silverware in the hotel's food and beverage outlets. This includes washing and sanitizing dishes, pots, and pans, as well as cleaning and maintaining the dishroom and surrounding areas.ResponsibilitiesMaintain a high standard of...
-
Hotel Facilities Maintenance Specialist
hace 3 semanas
Carolina, Carolina, Puerto Rico Highgate A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Hotel Facilities Maintenance Specialist to join our team at Highgate. This is a critical role that requires a strong understanding of hotel operations, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.Job ResponsibilitiesMaintain and repair hotel...
-
Hotel Dishwasher
hace 3 semanas
Carolina, Carolina, Puerto Rico Highgate A tiempo completoOverviewThe Steward/Dishwasher at Highgate is responsible for maintaining high standards of cleanliness and sanitation in all food and beverage areas. This includes ensuring the cleanliness of all china, glass, and silverware, as well as the proper storage and rotation of food.ResponsibilitiesMaintain a high standard of cleanliness and orderliness in all...
-
Administrative Assistant – Airport Operations Support
hace 2 semanas
Carolina, Carolina, Puerto Rico San Juan Airport Hotel A tiempo completoJob OverviewWe are seeking a detail-oriented and organized Administrative Assistant to support our airport operations team. The ideal candidate will play a crucial role in managing daily administrative tasks, ensuring seamless workflow and high-quality standards in all work produced.Duties• Answer and manage incoming calls using phone systems, ensuring...
-
Highgate Hotel Representative
hace 1 semana
Carolina, Carolina, Puerto Rico Highgate A tiempo completoJob OverviewThe Guest Services Agent is a crucial role within the Highgate Hotel team, responsible for delivering exceptional customer service to guests during their stay. This position requires attention to detail, effective communication skills, and a passion for ensuring every guest has a memorable experience.About the RoleAs a Guest Services Agent, you...
-
Hotel Security Officer
hace 3 semanas
Carolina, Carolina, Puerto Rico Highgate A tiempo completoJob SummaryThe Security Officer/Parking position at Highgate is a vital role in maintaining a safe and secure environment for our guests and employees. This position requires a High School diploma or equivalent and/or experience in a hotel or related field. As a Security Officer/Parking, you will be responsible for providing protection and communication with...
-
Hotel Front Desk Representative
hace 3 semanas
Carolina, Carolina, Puerto Rico Highgate A tiempo completoJob SummaryThe Guest Service Coordinator is responsible for providing exceptional service to all guests during their stay at Highgate Hotel. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesGreet and welcome all guests in accordance with...
-
Hotel Accounting Professional
hace 1 día
Carolina, Carolina, Puerto Rico Highgate A tiempo completoOverviewThe Night Auditor plays a pivotal role in ensuring the accuracy and integrity of financial transactions at Highgate hotels. This position requires meticulous attention to detail, strong analytical skills, and effective communication with all levels of management.Responsibilities:Financial Reconciliation: The Night Auditor is responsible for...
-
Dishroom Coordinator
hace 3 días
Carolina, Carolina, Puerto Rico Highgate A tiempo completoHotel Dishroom Coordinator Job DescriptionThe ideal candidate for this position is a highly motivated individual who is able to maintain cleanliness and orderliness in all hotel kitchens. The selected person will be responsible for ensuring the highest standards of sanitation and assisting the kitchen staff in maintaining the cleanliness of the kitchen and...
-
Airport Cargo Administrative Support Specialist
hace 3 semanas
Carolina, Carolina, Puerto Rico San Juan Airport Hotel A tiempo completoJob OverviewWe are seeking a highly organized and detail-oriented Administrative Assistant to support daily operations at San Juan Airport Hotel. The ideal candidate will play a crucial role in managing various administrative tasks, ensuring excellent communication skills and the ability to multitask effectively in a fast-paced environment.Duties Answer and...
-
Table Games Operations Director
hace 3 días
Carolina, Carolina, Puerto Rico Highgate A tiempo completoOverviewAs a key member of the Highgate team, the Table Games Operations Director plays a pivotal role in ensuring the smooth operation of our table games. This includes overseeing the management of dealers and table games, ensuring adherence to company policies and Gaming Commission regulations.ResponsibilitiesSafeguarding table game assets is a top...
-
Hotel Front Desk Representative
hace 4 semanas
Carolina, Carolina, Puerto Rico Residence Inn Isla Verde A tiempo completoJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Residence Inn Isla Verde. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide warm and welcoming service to all guests,...
-
Housekeeping Laundry Operations Specialist
hace 3 semanas
Carolina, Carolina, Puerto Rico Highgate A tiempo completoJob OverviewThe Housekeeping Laundry Attendant is responsible for ensuring the cleanliness and quality of linens and laundry items for guests. This involves washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.Key ResponsibilitiesEmployees must maintain a positive and courteous demeanor at all times when interacting...
-
Support Operations Coordinator
hace 3 días
Carolina, Carolina, Puerto Rico Highgate A tiempo completoAbout Highgate HotelHighgate Hotel is a leading hospitality company that prides itself on providing exceptional service to its guests.
-
Hotel Pool Attendant Part Time Position
hace 1 semana
Carolina, Carolina, Puerto Rico Highgate A tiempo completoAbout the Role:We are seeking a highly skilled and enthusiastic Pool Attendant to join our team at Highgate. This is an exciting opportunity to work in a fast-paced environment and contribute to delivering exceptional guest experiences.Key Responsibilities:Maintain cleanliness and organization of pool stations, including the deck, furniture, and surrounding...
-
Store Operations Director
hace 4 días
Carolina, Carolina, Puerto Rico Pep Boys A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Store Manager to join our team at Pep Boys. As a key member of our operations leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring exceptional store performance.
-
Barista - Coffee Connoisseur
hace 3 semanas
Carolina, Carolina, Puerto Rico Highgate A tiempo completoJob SummaryThe Barista is a key member of our hospitality team, responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests. Key responsibilities include operating the cash register, preparing cashier reports, and assisting servers as needed.ResponsibilitiesProvide attentive, friendly, and courteous service...
-
Housekeeping Laundry Specialist
hace 3 días
Carolina, Carolina, Puerto Rico Highgate A tiempo completoOverview of Housekeeping Laundry AttendantThe Housekeeping Laundry Attendant is a vital member of the hotel team responsible for ensuring cleanliness and comfort of our guests by handling all aspects of laundry operations.Responsibilities:Provide exceptional guest service, maintaining a friendly and courteous demeanor towards all individuals...
-
Strategic Property Leader
hace 2 semanas
Carolina, Carolina, Puerto Rico Marriott International, Inc A tiempo completoJob OverviewAs an Executive Business Manager at The Ritz-Carlton, you will serve as the strategic business leader of property operations, overseeing various departments including Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary, and Event Management. Your...