Compliance Officer Lead
hace 5 días
We are seeking a highly skilled Compliance Officer Lead to join our team at Buscojobs Puerto Rico. This role is responsible for overseeing and managing consumer complaints management processes across the Corporation.
Key Responsibilities- Provide support to business and support units in managing complaint trends or regulatory compliance issues identified through complaint analysis.
- Ensure proper completion of root cause analysis, review and approval of Corrective Action and Remediation plans to mitigate regulatory risk and facilitate timely completion of plans.
- Prepare accurate and thorough reporting materials to management on data and issues obtained from complaints.
- Supervise employees to provide support in complaint analysis and managing complaint-related issues.
- Bachelor's Degree required. Juris Doctor, CRCM or PMP preferred.
- At least 5 years of related work experience.
- Excellent written and oral communication (Spanish and English) and interpersonal skills to manage expectations of senior business stakeholders.
- Strong analytical and critical thinking, as well as problem-solving skills, including the ability to analyze risk mitigation approaches.
- Ability to support the development, implementation and execution of high-impact business transformation strategies.
- Ability to collaborate effectively as part of a wider team.
The estimated salary for this role is $60,000 - $80,000 per year, based on industry standards and location.
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