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Assistant General Manager

hace 1 mes

San Juan, San Juan, Puerto Rico ASM Global A tiempo completo

ASM Global is seeking a highly skilled and experienced Assistant General Manager to join our team at the Administration department of the Coliseo de Puerto Rico. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the facility, ensuring exceptional customer service, and driving revenue growth.

Key Responsibilities:

  • Oversee the administration of the facility, including budgeting, forecasting, and financial reporting.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to ensure seamless event execution and high-quality customer experiences.
  • Manage and develop a team of staff, providing coaching, training, and performance evaluations.
  • Stay up-to-date with industry trends and best practices, applying knowledge to drive innovation and improvement.

Requirements:

  • 5+ years of experience in a senior management role, preferably in the events or hospitality industry.
  • Proven track record of driving revenue growth, improving customer satisfaction, and leading high-performing teams.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Proficiency in Microsoft Office and event management software.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a world-class team and contribute to the success of ASM Global.