Business Process Analyst Specialist
hace 1 semana
About Us
Popular is Puerto Rico's leading financial institution, dedicated to making customers' dreams come true with innovative financial solutions throughout their life stages. As employees, we strive to provide excellent services and support to our communities.
Job Summary
We are seeking a skilled Business Process Analyst Specialist to join our team in Puerto Rico. This role will focus on analyzing and modeling existing business processes and application functionalities to identify areas for improvement.
Responsibilities:
- Analyze and document current business procedures and application functionalities to understand the organization's state and identify potential improvements.
- Evaluate proposed features and improvements from other business units for our managed applications.
- Create an impact analysis, including possible ROI/savings, to support prioritization decisions for our feature backlog.
- Ensure the integrity of requirements from beginning to end, redacting and validating user stories, and defining done in each sprint.
- Use modeling tools to document the current and desired future states of business processes.
- Knowledge transfer business implications to developers, Product Owners, Quality Assurance Analysts, and project managers.
- Embed metrics into every new initiative and ensure they are included in divisional analytics for ongoing feature performance monitoring.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or Business Administration.
- At least 3 years of experience in Banking, specifically in Business Analysis, Data/Analytics, Product Management, or Operations.
- Proficient in planning discovery activities, mapping business processes, eliciting requirements, and writing user stories.
- Strong written and verbal communication skills, as well as proficiency in MS Office suite (Visio, Excel, Word, PowerPoint).
- Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence.
- Experience with Salesforce implementation across the Software Development Lifecycle (SDLC) is a plus.
- Managing projects and cross-functional initiatives is also a plus.
- Experience working with development teams is required.
Additional Information:
This job posting does not constitute an exact description of the goals, tasks, duties, and responsibilities of the position. Specific details are described in the employee's performance evaluation.
Salary: $80,000 - $110,000 per year.
Location: Puerto Rico.
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