Call Center Leadership Expert

hace 7 días


San Juan, San Juan, Puerto Rico Nuc University - Corporate A tiempo completo

Nuc University - Corporate is seeking a highly skilled Call Center Leadership Expert to lead the Enrollment Management Call Center. The ideal candidate will have a Bachelor's degree in Business Administration, Marketing, or related fields, and at least five years of experience in supervisory positions.

Key Responsibilities
  • Oversee the overall success of the Enrollment Management Call Center and align the team for ongoing success.
  • Act in a leadership/supervisory role for the Enrollment Management Call Center.

The selected candidate will be responsible for ensuring that the call center runs smoothly and efficiently, while also meeting the requirements of the Admissions process. This includes knowledge and skills in the use of integrated software systems and Microsoft Office Programs.

As a Call Center Leadership Expert, you will be expected to communicate effectively with colleagues and customers, both verbally and in writing. Fluency in English and Spanish is required.



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