
Strategic Data Analyst
hace 2 días
About the Role:
The Business Analyst will play a key role in the call center, working closely with various units to elevate customer experience and improve operational efficiency. We are looking for a proactive individual with analytical skills, objectivity, and curiosity.
Responsibilities:
- Develop strategic initiatives to drive business growth and improvement.
- Analyze data and reports to identify trends and opportunities for improvement.
- Design and build dashboards to visualize data and facilitate decision-making.
- Collaborate with stakeholders to develop and implement process improvements.
Requirements:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office, particularly Excel and PowerPoint.
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Data Insights Analyst
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Strategic Analysis Expert
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