Clinical Research Coordinator

hace 2 semanas


San Juan, San Juan, Puerto Rico Alcanza Clinical Research A tiempo completo
Overview

We are seeking a highly organized and detail-oriented Administrative Assistant to support clinical study activities in our growing research facility. This role will provide administrative support to our research team, ensuring the smooth execution of clinical studies.

Key Responsibilities
  • Register patients and visitors according to FDI protocols.
  • Welcome patients, participants, and visitors by greeting them in person or on the phone and answering or referring inquiries.
  • Assist patients and participants in completing all forms and documentation, including medical insurance, demographics, current treatments, medical history, and additional information required in the medical record or for use in a clinical research protocol.
  • Maintain and manage patient records. Report statistics and prepare reports as requested.
  • Prepare patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
  • Answer incoming calls, schedule patient appointments, transfer calls as required, & take phone messages.
  • Collect co-pays and payments.
  • Manage the reception petty cash by maintaining receipts and requesting CFO approval for expenses.
  • Schedule tests, scans, biopsies, and any other assessment needed, and outside appointments for patients.
  • Protect patients' rights by maintaining the confidentiality of personal and financial information.
  • Assist the Principal Investigator (PI), Sub-Investigator (Sub-I), or Clinical Research Coordinators (CRC), Quality Team members (QT) in the conduct of required assessments to ensure subject safety and quality.
  • Obtain external medical reports as required by medical professionals.
  • Perform and document appropriate clinical study-related procedures as protocol requires in a timely and proficient manner.
  • Prepare and maintain essential documents including, informed consent, CV, and licenses files for all investigators and other staff members as needed.
  • Participate and assist during visits and/or meetings as requested by the Supervisor.
  • Participate in training of research, including but not limited to Good Clinical Practices (GCP) Guidelines, SOPs, HIPAA, IATA, Principal Investigator Meetings, SIV, CPR, Bloodborne Pathogens, and other job-related programs. Support staff as appropriate.
  • Assist in other projects or tasks assigned or requested.
Requirements
  • A High School diploma and prior administrative / office experience, or an equivalent combination of education and experience, is required.
  • Bi-lingual (English / Spanish) proficiency is required.
Benefits

Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire. Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.



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