Commercial Insurance Client Service Representative

hace 4 semanas


Río Cañas Barrio, Puerto Rico The Arizona Group A tiempo completo
Job Title: Commercial Insurance Client Service Agent

We are seeking an experienced Commercial Insurance Client Service Agent to join our team at The Arizona Group. As a key member of our Commercial Team, you will be responsible for performing back-end processing tasks, ensuring seamless service to our clients.

Key Responsibilities:
  • Initiate policy changes, issue certificates, and process online policy changes in Epic
  • Follow up with carriers for policies and endorsements via email or carrier websites
  • Order and read MVRs, request loss runs from carriers, and review policies for accuracy
  • Respond to internal and external inquiries in a timely manner
  • Work closely with Account Managers to develop skills and insurance knowledge
Requirements:
  • Minimum 2 years of Commercial Lines Insurance experience in an Independent Agency environment
  • Fluent in Issuing Certificates of Insurance
  • Active Arizona Property and Casualty License
  • Experience with Applied Systems Epic required
Additional Knowledge, Skills, and Abilities:
  • Ability to be highly organized and flexible in a fast-paced environment
  • Excellent verbal and written communication skills
  • Ability to work independently with limited supervision
Benefits and Compensation:

Full-time, Monday-Friday, 8:00am-5:00pm

Hourly pay: $25.00-$32.00 per hour

Quarterly bonus

Employer-paid medical, dental, LTD, group life, and EAP

Optional benefits: vision, disability, group life, AFLAC, pet care insurance

401(k) with employer contribution 3-6%

Annual employee profit-sharing bonus



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