Site Delivery Specialist
hace 1 mes
Deliver exceptional service to customers by maintaining contracted service levels, ensuring customer satisfaction, and meeting cost targets.
This role involves working as part of a service delivery team aligned to one or more customers, focusing on the following key areas:
- Delivery of service that meets SLA and customer satisfaction.
- Supporting the achievement of productivity improvements.
- Contributing to service transformation and business growth, and further profitable service revenue.
- Performing preventative maintenance checks, first-level repair, and escalating in accordance with agreed procedures for next-level maintenance and technical support.
- Promoting knowledge sharing and acting as a mentor/coach.
- Educating and training client groups on equipment usage and functions.
- Maintaining a clean and tidy work environment.
- Logging all activities, including on-site parts inventory and replenishment of consumables.
- Ensuring SLA is achieved and customer requirements are met and exceeded.
- Committing to maintaining a skill set through personal development and training.
- Provide excellent customer service, anticipating customer needs to align with Xerox's business mission/objective.
- Able to work with minimal oversight, maintaining a high attention to detail and organization while demonstrating superior time management skills in accordance with Service Level Agreement and Statement of Work relevant for the customer.
- Functional knowledge of a PC, including Microsoft Office and web browsing, sending and receiving emails, managing files, and performing data entry.
- Identifying problems in straightforward situations and making sound decisions using standard procedures.
- Eager to learn technologies surrounding print production and finishing equipment.
- Able to stand for long periods of time, walk, bend, and reach.
- Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
- Paid time off, plus holidays and personal days.
- Substantial growth opportunities for future career development within a supportive and collaborative company culture.
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Agile Delivery Specialist
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Xerox Service Delivery Specialist
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Civil Engineer
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Site Operations Specialist
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Inventory Management Specialist
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Environmental Remediation Specialist
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Equipment Coordinator Specialist
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Site Compliance Specialist
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Maintenance Specialist
hace 1 mes
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San Juan, San Juan, Puerto Rico KPMG-UnitedStates A tiempo completoJob Summary:KPMG is seeking a Manager, Environmental and Geoscience Subject Matter Specialist to join our Audit practice. As a key member of our team, you will evaluate and provide advice on environmental liabilities and asset retirement obligations. Your expertise will help us deliver high-quality services to our clients.Responsibilities:Evaluate and...
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Technical Network Specialist for Second Shift
hace 4 semanas
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Cloud Infrastructure Architect Specialist
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Small Business Banking Specialist
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Electrical Installation Specialist
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Healthcare Support Specialist
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