Site Compliance Specialist

hace 4 semanas


San Juan, San Juan, Puerto Rico Protalents A tiempo completo

About Protalents

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At Protalents, we strive to be a leader in the industry by providing high-quality services. Our team is committed to excellence and innovation.

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Salary Information

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The estimated annual salary for this position ranges from $65,000 to $85,000, depending on experience and qualifications.

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Job Description

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The Collocation Representative plays a vital role in ensuring compliance with our collocation and reverse collocation models. This involves monitoring sites and implementing improvement strategies. The ideal candidate will have excellent communication skills and be able to work effectively with various stakeholders, including the Utilization Department, Medical Practice Groups, Behavioral Health Facilities, internal and external clients, providers, and others.

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Required Skills and Qualifications

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To succeed in this role, you will need:

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  • \
  • Bachelor's Degree in Social Work, Psychology, or Administration\
  • Minimum 2+ years of experience in a healthcare-related field\
  • Intermediate computer knowledge\
  • Strong telephone knowledge\
  • Customer service skills\
  • Availability to work Monday to Friday, 8am-5pm/9am-6pm\
  • A valid driver's license (for car allowance purposes)\
  • EEOC-Patrono con igualdad de empleo / Minorías/ Mujeres/ Personas Discapacitadas /Veteranos' commitment\
  • Ability to adapt to changing priorities and deadlines\
  • Excellent problem-solving and analytical skills\
  • Ability to maintain confidentiality and handle sensitive information\
  • Knowledge of relevant laws and regulations\
  • Ability to work independently and as part of a team\
  • Familiarity with Microsoft Office and other software applications\
  • Ability to learn and adapt to new systems and processes\
  • Commitment to ongoing learning and professional development\
  • Flexibility to work overtime when necessary\
  • Ability to prioritize tasks and manage time effectively\
  • Strong organizational and time management skills\
  • Ability to communicate effectively with diverse groups\
  • Knowledge of customer service principles and practices\
  • Ability to build strong relationships with colleagues, customers, and stakeholders\
  • Commitment to delivering high-quality results and meeting deadlines\
  • Ability to work in a fast-paced environment\
  • Strong attention to detail and accuracy\
  • Ability to multitask and handle multiple projects simultaneously\
  • Commitment to maintaining a positive and professional attitude\
  • Ability to provide feedback and coaching to team members\
  • Knowledge of performance metrics and analytics\
  • Ability to analyze data and make informed decisions\
  • Commitment to staying up-to-date with industry trends and developments\
  • Ability to network and build relationships within the industry\\[
Please note that the above list may not be exhaustive, and additional requirements may apply.\

Benefits

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We offer a comprehensive benefits package, including:

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  • \
  • Car Allowance: $650 per month\
  • EEOC-Patrono con igualdad de empleo / Minorías/ Mujeres/ Personas Discapacitadas /Veteranos' commitment\
  • Opportunities for career growth and professional development\
  • Flexible working hours and remote work options\
  • Access to cutting-edge technology and tools\
  • Competitive salary and bonus structure\
  • Comprehensive health insurance\
  • Retirement savings plan\
  • Mental health support and resources\
  • Employee recognition and rewards programs\\[
Please note that benefits may vary based on location and employment status.
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