Provider Relations Representative

hace 3 días


San Juan, San Juan, Puerto Rico Optum A tiempo completo

The Provider Relations Representative role at Optum involves building and maintaining strong relationships with healthcare providers and their staff. You will be responsible for providing timely and accurate information to support their needs.

Key responsibilities include:

  • Addressing HCP queries on credentialing, contracting, products, and EFT issues through live chat support.
  • Conducting provider education sessions on initial credentialing, re-credentialing, contract management, demographic data, and provider portal navigation.
  • Delivering information and answering questions in a professional and courteous manner to foster positive relationships.
  • Tracking and documenting provider issues and reporting trends.

To succeed as a Provider Relations Representative, you should possess excellent communication and problem-solving skills, along with the ability to work in a fast-paced environment.



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