Programmatic Solutions Consultant

hace 4 semanas


Pájaros Barrio, Puerto Rico Amazon A tiempo completo
Programmatic Solutions Consultant

Amazon Ads is seeking a highly skilled Programmatic Solutions Consultant to support enterprise self-service clients on the DSP. As a key member of our team, you will develop and deepen long-term relationships with our enterprise agency and advertiser clients by owning the end-to-end engagement, including training, onboarding, and implementation, technical support, and troubleshooting.

Key Responsibilities:
  • Define priorities for campaign management and optimization initiatives based on deep knowledge of the industry, its competitive landscape, and key business issues.
  • Own the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives.
  • Provide services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices.
  • Analyze and interpret data to identify improvement areas, root causes, and formulate enablement and adoption recommendations.
  • Drive the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists).
  • Define and improve processes and tools for the Programmatic Solutions Consultant team to better serve customers.
About the Team:

Our team values work-life balance and believes that striking the right balance between personal and professional life is critical to long-term happiness and fulfillment. We are dedicated to supporting new members and have a broad mix of experience levels and tenures. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.



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