Customer Service Operations Manager
hace 3 semanas
About the Role:
Elevance Health is seeking a highly skilled Customer Service Operations Manager to join our team. As a key member of our customer service unit, you will be responsible for providing oversight and guidance to ensure exceptional customer experiences.
Key Responsibilities:
Establish and maintain department policies and procedures
Conduct audits to monitor efficiency and compliance
Prepare specialized reports and participate in special projects
Hire, train, coach, and evaluate direct reports
Requirements:
Bachelor's degree in a related field
Minimum 5 years of experience in a complex customer service environment
Fully bilingual (English & Spanish)
About Elevance Health:
We are a health company dedicated to improving lives and communities. Our values and behaviors are the root of our culture, driving our shared success for our consumers, associates, communities, and business.
What We Offer:
Market-competitive total rewards, including merit increases, paid holidays, and incentive bonus programs
Comprehensive benefits, including medical, dental, vision, and 401(k) + match
Opportunities for professional growth and development
How to Apply:
Interested candidates should submit their application through our website.
-
Water Customer Service Operations Manager
hace 2 semanas
San Juan, San Juan, Puerto Rico City Of South Gate (Ca) A tiempo completoJob Description:Job Title: Water Customer Service Operations ManagerJob Summary:Under the supervision of the Water Division Manager, the Water Customer Service Operations Manager manages the Water Customer Service Division, overseeing the day-to-day operations, including water meter reading, field services, and customer service.Key Responsibilities:Manage...
-
Customer Service Operations Manager
hace 3 semanas
San Juan, San Juan, Puerto Rico Elevance Health A tiempo completoAbout the RoleElevance Health is seeking a skilled Customer Service Operations Manager to join our team. As a member of our customer service unit, you will provide oversight and guidance to ensure excellent customer experience.Key Responsibilities• Establish and maintain department policies and procedures.• Conduct audits to monitor efficiency and...
-
Customer Service Manager
hace 1 mes
San Juan, San Juan, Puerto Rico Gold'S Gym A tiempo completoCustomer Service Manager Job DescriptionGold's Gym SoCal is seeking a highly motivated and experienced Customer Service Manager to lead our operations team. As a key member of our management team, you will be responsible for ensuring that our members receive exceptional service and that our operations run smoothly.Key Responsibilities:Manage the operations...
-
Customer Service Operations Manager Associate
hace 4 días
San Juan, San Juan, Puerto Rico Elevance Health A tiempo completoAbout UsElevance Health is a leading health company dedicated to improving lives and communities. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.We operate in a Hybrid Workforce...
-
Customer Service Team Lead
hace 1 mes
San Juan, San Juan, Puerto Rico Tidal Basin A tiempo completoCustomer Service Team LeadJob Summary:Tidal Basin Caribe is seeking a Customer Service Team Lead to oversee the daily operations of the Community Energy and Water Resilience Initiative (CEWRI) contact center and ensure exceptional service delivery to clients.The Team Lead will be Tidal Basin's lead point of contact with the Contact Center and will be...
-
Restaurant Operations Manager
hace 3 semanas
San Juan, San Juan, Puerto Rico Arby'S A tiempo completoAbout the RoleAs a Shift Manager at Arby's, you will play a crucial part in ensuring the smooth operation of our restaurants. Your responsibilities will include supporting our General Manager and Assistant Manager, as well as helping team members with performance and training initiatives. Providing exceptional customer service is key to keeping our...
-
Customer Service Representative
hace 3 días
San Juan, San Juan, Puerto Rico Chico's FAS A tiempo completoJob DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Representative - Store Operations to join our team. As a key member of our store operations team, you will be responsible for supporting a customer and product-focused sales culture by performing various sales operations functions.Key Responsibilities:Operational...
-
Office Manager
hace 3 semanas
San Juan, San Juan, Puerto Rico Bill Hepburn - State Farm Agent A tiempo completoJob SummaryWe are seeking a highly organized and detail-oriented Office Manager to join our team at Bill Hepburn - State Farm Agent. As an Office Manager, you will be responsible for implementing and supporting office policies, ensuring the execution of customer experiences, and promoting the growth of our agency.Key ResponsibilitiesEstablish and maintain...
-
Restaurant Operations Manager
hace 1 mes
San Juan, San Juan, Puerto Rico Jobleads-Us A tiempo completoRestaurant Operations ManagerMake a difference in the lives of customers and employees alike as a Restaurant Operations Manager at Jobleads-Us.About the Role:We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a Restaurant Operations Manager, you will be responsible for leading a team of Department Managers to...
-
Customer Service Branch Manager
hace 2 semanas
San Juan, San Juan, Puerto Rico Bank Of Marin A tiempo completoAbout This RoleAt Bank of Marin, we are seeking a highly motivated Customer Service Supervisor to join our team. This role will be responsible for providing top retail banking performance and service excellence in a dynamic and upbeat setting.Key ResponsibilitiesDirect and coordinate staff within the branch to ensure prompt, courteous, and efficient customer...
-
National Service Director and Operations Manager
hace 2 semanas
San Juan, San Juan, Puerto Rico Ipco, Inc. A tiempo completoJOB TITLE National Service Director and ManagerJob SummaryIpco Us Llc is seeking a National Service Director and Manager to work at its location in Pine Brook, New Jersey. The National Service Director and Manager will direct and coordinate customer service activities to install, service, maintain, and repair items manufactured, sold, leased, or rented by...
-
Funeral Service Operations Manager
hace 2 semanas
San Juan, San Juan, Puerto Rico Sci Shared Resources, Llc A tiempo completoJob Responsibilities:As a seasoned Funeral Service Operations Manager, you will be responsible for assisting the Location Manager with the daily operations of a Funeral Home. This includes planning, achieving annual sales revenue and production targets, encouraging profitable case volume growth, Profit & Loss (P&L) goals, managing expenses, developing a...
-
Water Customer Service Supervisor
hace 3 semanas
San Juan, San Juan, Puerto Rico City Of South Gate, Ca A tiempo completoJob Title: Water Customer Service SupervisorUnder the direction of the Water Division Manager, the Water Customer Service Supervisor manages the Water Customer Service Division, overseeing the layout, coordination, assignment, supervision, training, evaluation, and preparation of required reports periodically and record the work units of the customer service...
-
Business Operations Manager
hace 4 semanas
San Juan, San Juan, Puerto Rico Trugreen A tiempo completoJob SummaryWe are seeking a highly motivated and experienced Business Operations Manager to join our team at TruGreen. As a Business Operations Manager, you will be responsible for leading a team of professionals in the management of our branch operations, including sales, service, and administrative functions.Key ResponsibilitiesDevelop and implement...
-
Customer Service Representative
hace 3 semanas
San Juan, San Juan, Puerto Rico Adecco Us, Inc. A tiempo completoCustomer Service Associate Job DescriptionAdecco is currently assisting a trusted client in seeking a Customer Service Associate to join their team. This is a temp-to-perm opportunity with great long-term potential. The ideal candidate will have excellent interpersonal skills, be able to read, write, speak, and understand English, and have moderate...
-
Customer Care Services Manager
hace 2 semanas
San Juan, San Juan, Puerto Rico Elevance Health A tiempo completoAbout Elevance HealthElevance Health is a health company dedicated to improving lives and communities. We are a Fortune 25 company with a longstanding history in the healthcare industry.Job SummaryWe are seeking a highly skilled Customer Care Services Manager to join our team. As a key member of our customer service unit, you will be responsible for...
-
Store Operations Manager
hace 3 semanas
San Juan, San Juan, Puerto Rico Chico's FAS A tiempo completoJob Title: Assistant Store ManagerAt Chico's FAS, we're committed to providing an exceptional customer experience. As an Assistant Store Manager, you'll play a crucial role in promoting a customer-focused sales culture and driving store operations to maximize profitability.Key Responsibilities:Analyze sales reports and KPIs to determine business needs and...
-
Customer Service Coordinator
hace 3 semanas
San Juan, San Juan, Puerto Rico California Closets - Puerto Rico A tiempo completo**About the Role**California Closets - Puerto Rico seeks a skilled Customer Service Liaison to manage showroom schedules, assist with administrative tasks, and provide exceptional customer service.Key Responsibilities:Manage showroom schedules for Design Consultants and customers.Assist the General Manager and Sales Manager with administrative...
-
Restaurant Operations Manager
hace 3 semanas
San Juan, San Juan, Puerto Rico Tito'S Burritos & Wings A tiempo completoRestaurant Operations Manager Job DescriptionAbout Tito's Burritos & WingsTito's Burritos & Wings is a casual dining restaurant chain that prides itself on serving the tastiest food in a relaxed and welcoming atmosphere. Our motto is 'It's all good,' and we're committed to delivering nothing but goodness to our customers.Job SummaryWe're seeking a highly...
-
Customer Service Representative
hace 3 semanas
San Juan, San Juan, Puerto Rico Kroger A tiempo completoJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a safe and clean environment, and promoting a positive and inclusive work culture.Key ResponsibilitiesProvide...