Leadership Supervisor for Call Center Operations
hace 1 día
As a Leadership Supervisor for Call Center Operations at Nuc University - Corporate, you will oversee the overall success of the Enrollment Management Call Center. Your key responsibility will be to guarantee that all aspects of the Prequalification and Admissions process run as smoothly as possible. To achieve this, you will align the Call Center team for ongoing success while acting in a leadership/supervisory role.
You will lead by example, inspiring your team to deliver exceptional results. This role requires a Bachelor's degree in Business Administration, Marketing, or a related field, with five years of experience in supervisory positions. Proficiency in integrated software systems and Microsoft Office Programs is essential, along with excellent communication skills in both English and Spanish.
- Bachelor's degree in Business Administration, Marketing, or related fields required
- Five (5) years of experience in supervisory position necessary
- Knowledge and skills in the use of integrated software systems and Microsoft Office Programs
- Able to communicate, read, and write in English and Spanish
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