Senior Benefits Analyst

hace 2 días


San Juan, San Juan, Puerto Rico Portillo'S A tiempo completo
Job Summary

The Senior Benefits Analyst is responsible for managing Portillo's benefits processes and timelines, ensuring compliance with regulatory requirements, and providing excellent customer service to team members. This role is a vital partner in selecting and implementing new benefits and has day-to-day oversight of the benefits portion of the HCM system.

Key Responsibilities
  • Collaborate with vendors and team members to understand and promote benefits
  • Independently troubleshoot issues and resolve problems related to health and welfare plans, eligibility, life events, enrollment, systems, and more
  • Serve as a subject matter expert for Portillo's benefits
  • Administer the Leave of Absence and ADA process, including managing vendor relationships, responding to inquiries, and timely communications with team members and leadership
  • Manage all benefit billing to ensure accuracy and timeliness of payments
  • Oversee the administration of the 401(k) and Non-Qualified Retirement Plans, including being the point of contact for yearly auditing, working with vendors on compliance and reporting requirements, and managing education programs
  • Manage the time off program for Portillo's, including policy creation and administration, auditing, and ensuring compliance with state and city requirements and changes
Requirements
  • Bachelor's degree in human resources or a related field preferred
  • 3-5 years of benefits administration experience
  • Proficient in the Microsoft Office Suite
  • Exceptional organization skills, decision-making skills, and ability to think strategically
  • Proven initiative-taker who sets aggressive plans and consistently meets challenges
  • Flexibility and ability to work in a fast-paced environment, meet deadlines, and juggle multiple projects at once
  • Excellent communication skills, including verbal, non-verbal, written, and presentation skills
  • Working knowledge and understanding of HIPAA, ERISA, Section 125, and COBRA
  • Ability to effectively adapt to changing and new priorities

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