Multilingual Communication Specialist

hace 4 semanas


Ponce, Ponce, Puerto Rico Kelly Services, Inc. A tiempo completo

At Kelly Services, Inc., we're passionate about connecting you with job opportunities that match your skills and experience. We're seeking a Multilingual Communication Specialist fluent in Spanish and English for a remote job opportunity in Puerto Rico.

About the Role

We offer competitive pay of $12 per hour and flexible part-time or full-time schedules to accommodate your needs. As a Multilingual Communication Specialist, you'll have the opportunity to help people across the US by breaking down language barriers.

  • You will handle high-volume inbound phone calls, ranging from short to very long calls, and interpret conversations between English and Spanish speakers.
  • Our clients include various industries such as Healthcare, Government, Financial, Travel & Hospitality, Legal, and IT.
  • You will translate complex conversations into precise notes, showcasing your exceptional listening and multitasking skills.

This role requires:

  • Expert-level fluency in both Spanish and English.
  • The ability to attend a 3-week paid virtual training program (Monday to Friday, 9am-4:30pm PR Time).
  • Passing pre-employment screenings (drug screening, background check).
  • A quiet, closed-off work environment to ensure confidentiality.

We prioritize inclusivity and welcome applicants from diverse backgrounds and perspectives. If you're interested in this role, please note that shift hours may vary, and you'll need to be flexible to accommodate our schedule.

Requirements
  • A reliable smartphone, tablet, or laptop/desktop PC to receive calls.
  • High-speed internet connection.
  • A whiteboard to dispose of handwritten notes taken during calls.
  • A noise-canceling headset with a boom directional microphone (wired).
Benefits and Perks

We offer a range of benefits and perks to support your well-being and career growth, including medical, dental, and vision insurance, telemedicine, term life insurance, accident insurance, critical illness coverage, a legal plan, and short-term disability insurance. You'll also have access to a retirement savings plan, service bonus, and holiday pay plans.

Kelly Services is an Equal Employment Opportunity employer and is committed to creating an inclusive workplace. We participate in E-Verify and comply with all applicable laws and regulations.



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