Empleos actuales relacionados con Sales Support Specialist - Arroyo - Blackbird Recruiting

  • Administrative Support Specialist

    hace 1 mes

    Arroyo, Puerto Rico Center For Urban Community Svc A tiempo completo

    The Center for Urban Community Services is seeking a highly organized and detail-oriented Administrative Support Specialist to join their team. As an Administrative Support Specialist, you will provide critical support to program management and direct service staff by carrying out various administrative responsibilities.Key Responsibilities:Manage vendor...

  • Behavioral Support Specialist

    hace 3 semanas

    Arroyo, Puerto Rico Community Options A tiempo completo

    Job Title: Behavioral Support SpecialistCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are seeking a Full-Time Behavioral Support Specialist to provide support in Brooklyn, NY to help effectively support individuals with intellectual and developmental disabilities.Job Summary:The...

  • Residential Support Specialist

    hace 3 semanas

    Arroyo, Puerto Rico Win (Women In Need) A tiempo completo

    Job Title: Residential Support SpecialistAt Win (Women In Need), we are seeking a highly motivated and detail-oriented Residential Support Specialist to join our team. As a Residential Support Specialist, you will play a critical role in ensuring the safety and security of our clients and staff.Key Responsibilities:Maintain a secure and functional...

  • Clinical Support Specialist

    hace 2 semanas

    Arroyo, Puerto Rico Urban Recovery House Llc A tiempo completo

    Job Summary:We are seeking a qualified Clinical Support Specialist to join our team at Urban Recovery House LLC.About the Role:The Clinical Support Specialist will provide support to patients to reduce barriers to treatment and keep them engaged in addiction treatment services.Key Responsibilities:• Maintain and manage caseloads• Perform weekly...

  • Strategic Data Analyst

    hace 2 semanas

    Arroyo, Puerto Rico Teachers Support Network A tiempo completo

    About the RoleThe Teachers Support Network is seeking a skilled Data Insights Specialist to join our team in New York City. As a key member of our data analysis team, you will be responsible for providing critical support to our Director, Enterprise Purchasing, in the planning and implementation of program initiatives. Your expertise in data analysis will be...

  • IT Support Specialist

    hace 1 mes

    Arroyo, Puerto Rico Touro University New York A tiempo completo

    Job Summary: We are seeking a highly skilled IT Support Specialist to join our team at Touro University New York. The successful candidate will provide technical support for instructional technologies, computer labs, and offices, ensuring a seamless learning experience for our students.Key Responsibilities: Assist students with hardware, software, and...

  • Parent Support Specialist

    hace 3 semanas

    Arroyo, Puerto Rico Mercyfirst A tiempo completo

    Job Summary: Mercyfirst is seeking a dedicated Parent Support Specialist to join our team. The successful candidate will provide advocacy, support, and referral services for birth parents whose children are in foster care. This role requires a strong understanding of the foster care system and the ability to build connections with...

  • Domestic Violence Support Specialist

    hace 3 semanas

    Arroyo, Puerto Rico City Of New York Inc A tiempo completo

    Job Title: Domestic Violence Support SpecialistAbout the Job:The City of New York is seeking a skilled Domestic Violence Support Specialist to join the Office of Domestic Violence. This role will provide critical support to victims of domestic violence, offering counseling, advocacy, and referral services to help individuals and families affected by this...

  • Administrative Support Specialist

    hace 3 semanas

    Arroyo, Puerto Rico Bowery Residents Committee A tiempo completo

    Job Summary We are seeking an Administrative Support Specialist to provide administrative assistance to our Program Director, Office Manager, Medical staff, and clinical staff. The ideal candidate will have excellent organizational, written, and verbal communication skills, as well as proficiency in computer databases and MS Office software. Key...

  • Medical Support Specialist

    hace 2 semanas

    Arroyo, Puerto Rico Emblemhealth A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Support Specialist to join our team at Emblemhealth. As a key member of our care team, you will provide exceptional patient care, administrative support, and clinical assistance to our healthcare professionals.Provide warm and welcoming patient interactions, ensuring a positive experience...

  • Direct Support Professional

    hace 2 semanas

    Arroyo, Puerto Rico Welllife Network A tiempo completo

    Job SummaryWelllife Network is seeking a dedicated Care and Support Specialist to join our team. This role involves providing comprehensive support to individuals with intellectual and developmental disabilities, promoting independence, and enhancing their overall quality of life.Key ResponsibilitiesSupport and Care Provide all aspects of care, including...

  • Clinical Specialist

    hace 3 semanas

    Arroyo, Puerto Rico Abbott A tiempo completo

    Job Description:Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160...

  • Sales Associate

    hace 2 semanas

    Arroyo, Puerto Rico Popular A tiempo completo

    Job DescriptionThe Sales and Service Associate role at Popular is a dynamic position that requires a unique blend of sales and customer service skills. As a key member of our team, you will be responsible for providing exceptional service to our customers, while also meeting and exceeding sales targets.Sales:Work closely with branch managers and supervisors...

  • Pediatric Healthcare Sales Specialist

    hace 2 semanas

    Arroyo, Puerto Rico Bhired A tiempo completo

    Job Summary: We are seeking a highly motivated and experienced Pediatric Sales Representative to join our team at Bhired. This role involves promoting healthcare products and services to families and caregivers, building relationships with pediatricians, clinics, and community organizations, and educating parents on tailored healthcare solutions for their...

  • Product Service Specialist

    hace 3 semanas

    Arroyo, Puerto Rico Brooklyn Bottling Of Milton Ny A tiempo completo

    EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.About the RoleWe are seeking a skilled Product Service Specialist to join our...

  • Healthcare Marketing Specialist

    hace 3 semanas

    Arroyo, Puerto Rico Bhired A tiempo completo

    Job Title: Healthcare Marketing Specialist (Russian Speaking)Bhired is seeking a skilled Healthcare Marketing Specialist (Russian Speaking) to join our team. As a Field Marketing Representative, you will be responsible for generating referrals from hospitals and community organizations.Key Responsibilities:Develop and implement marketing strategies to...

  • Administrative Support Specialist

    hace 4 semanas

    Arroyo, Puerto Rico Swift Staffing Group A tiempo completo

    We are seeking a highly organized and analytical part-time Executive Assistant to support our operations in Brooklyn, NY. This role offers flexibility and requires working approximately 4 hours a day, Monday through Thursday. The ideal candidate will be able to manage and map out various projects, provide administrative support, and handle correspondence...

  • Sales Professional

    hace 3 semanas

    Arroyo, Puerto Rico Mac Tools A tiempo completo

    Making a career change or looking to own your own business?Mac Tools has an opportunity for you to become a sales professional with a protected route and industry leading tools.About the Opportunity:Work independently with a Mac Tools business and be your own boss, with pre-determined customers and a territory to manage and grow.Youll have access to a wide...

  • Employment Specialist

    hace 3 semanas

    Arroyo, Puerto Rico Camba A tiempo completo

    Job Title: Employment Specialist - Workforce DevelopmentCAMBA is seeking an Employment Specialist to join our Workforce Development team. The successful candidate will be responsible for developing and maintaining relationships with employers, marketing CAMBA's job placement services, and matching clients with job openings.Key Responsibilities:Develop and...

  • Psychological Support Specialist

    hace 3 semanas

    Arroyo, Puerto Rico Comunilife A tiempo completo

    Mental Health Counselor Job SummaryComunilife is seeking a skilled Mental Health Counselor to join our team in Brooklyn, NY. As a Mental Health Counselor, you will provide critical mental health services to homeless clients with mental health and/or substance abuse needs.Responsibilities:Conduct comprehensive mental health assessments and develop tailored...

Sales Support Specialist

hace 1 mes

Arroyo, Puerto Rico Blackbird Recruiting A tiempo completo
Job Title: Agent Support Representative

At Blackbird Recruiting, we're seeking a highly skilled and motivated Agent Support Representative to join our team.

Job Summary:

The Agent Support Representative plays a critical role in providing exceptional sales service support and experiences that drive agent success and satisfaction. As the main point of contact for sales agents, you will be responsible for handling service tickets, troubleshooting issues, and providing solutions to resolve problems with service.

Key Responsibilities:
  • Provide high-quality sales support to agents by responding to inquiries via email and telephone.
  • Handle service tickets regarding the support of Merchant Credit Card processing through troubleshooting, diagnosing, and providing agents with solutions to resolve problems with service.
  • Communicate applicable policies, procedures, and practices to agents.
  • Work the Agent Support queue, monitoring and answering incoming calls and emails daily, generating trouble tickets in the Customer Assistance and Ticketing System, and contacting agents with follow-up and resolution.
  • Document agent issues utilizing the current online information management system.
  • Ensure timely reporting, referral, follow-up, and escalation of agent issues to minimize disruption to service and overall impact to clients.
  • Help build and maintain knowledge sources and training materials for inter and intra-departmental training and onboarding.
  • Act as a liaison between agents and internal departments to communicate, research, and investigate client issues while driving the ticket toward resolution.
  • Analyze data and workflows to determine root causes and make recommendations to resolve current problems while gaining efficiencies for future similar problems.
Requirements:
  • High school diploma or equivalent, Associate's or Bachelor's preferred.
  • Minimum six months to one year of service experience preferred.
  • Excellent telephone, interpersonal, and verbal communication skills.
  • The candidate must be able to communicate clearly and efficiently both over the phone and in writing.
  • Strong problem-solving and negotiation skills as well as the ability to handle difficult calls.
  • Ability to identify and resolve/escalate complex problems.
  • Proficient keyboard and computer skills, especially Microsoft Office applications.
  • Proven commitment to high-quality customer service and a customer-first approach to problem-solving.
  • Must be able to work independently with minimal supervision using pre-set company policies, procedures, and standards as well as contractual agreements as guidelines for interaction and activity.
  • Efficient time management skills to maximize the number of items that can be resolved while maintaining a high level of detail in notes and follow-up.
  • Ability to work in a fast-paced environment as part of a team but assume ownership and responsibility for team and self-assigned work.
  • Ability to enforce company policy.
What We Offer:

This is a full-time in-person position with a competitive salary and benefits package.