Orthopaedic Front Desk Associate

hace 2 semanas


Minillas Barrio, Puerto Rico Michigan Orthopaedic Surgeons Pllc A tiempo completo

About Us

Michigan Orthopaedic Surgeons Pllc is a comprehensive orthopaedic team in the state, bringing together medical expertise from leading orthopaedic and musculoskeletal surgeons, specialists, and research pioneers.

Our Mission

We prioritize patient care across the continuum of treatment, with a deep commitment to leadership in education, innovation, and research.

Key Responsibilities

  1. Maintain the highest level of customer service while performing patient check-ins, status updates, and answering phones.
  2. Interview patients to obtain and record relevant information, including attending physicians and responsible parties.
  3. Verify, update, and scan patient information, ensuring accurate records.
  4. Oversee tracking in the Electronic Medical Record, collecting co-pays, and ensuring form completion.
  5. Complete patient check-out processes, including collecting outstanding balances and scheduling return appointments.
  6. Enter patient admitting information into the computer, collecting co-pays, and ensuring accurate records.
  7. Maintain a positive demeanor with patients, peers, supervisors, and physicians, adhering to confidentiality and compliance standards.
  8. Stay up-to-date with state and federal laws, including HIPAA, OSHA, and FLSA.
  9. Perform other duties as assigned.

Requirements

  • High school diploma or general education degree (GED).
  • 2 years of customer service experience required.
  • 1 year of experience in a medical setting preferred.


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