Pop Culture Ambassador
hace 2 semanas
We're seeking a seasoned retail professional to join our team as a Seasonal Key Holder.
About the RoleYou will be an integral part of our store's leadership team, responsible for delivering exceptional customer experiences and driving sales.
Key Responsibilities- Provide top-notch shopping experiences that encourage customers to return, leveraging your product knowledge and customer service skills.
- Step in and provide support when needed, helping to run the store and drive sales growth.
- Stay up-to-date on store sales plans and comp sales goals, using your expertise to increase key KPIs: UPT and ADT.
- Cover assigned areas, ensuring they meet visual standards, and assist with planogram changes, including store map, wall, fixture, and merchandising mix.
- Work at the register, processing transactions and using your fandom knowledge to drive add-on sales.
- Communicate fashion and music trend information to management and HQ partners.
- Maintain store tidiness, organize stockrooms, and support new Sales Associates' onboarding.
- Previous experience in retail, preferably in a leadership or key holder role.
- Able to stand and walk during scheduled hours, lift up to 50 pounds, and use ladders, step stools, and poles safely.
- High school diploma or GED equivalent required.
- Collaborative communication skills and leadership abilities are essential.
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