Mortgage Quality Manager

hace 1 mes


San Juan, San Juan, Puerto Rico First BanCorp A tiempo completo

Mortgage Quality Manager Job Summary

Join FirstBank and be part of a team that strives to deliver exceptional customer service and build strong relationships with our clients.

The Mortgage Quality Manager is responsible for overseeing all business audits and reviews. This role serves as a liaison with regulators, internal and external auditors, and investigates and answers audit findings and evaluates approach on exceptions noted within the mortgage business.

Main Responsibilities:

  • Manages and serves as liaison with compliance and other unit managers in the implementation of regulatory, investor or internal controls changes.
  • Evaluates the impact of changes in the operation and ensures risk is mitigated by coordinating training and testing as needed.
  • Oversees the quality and audit management and investor requests; including but not limited to review of applications and originated loans to ensure regulatory and investor requirements compliance, management of audit requests for the mortgage business and review and respond to investors requests timely to avoid or mitigate repurchases.
  • Serves as liaison with all regulatory regulators such as the CFPB and FDIC.

Requirements:

  • Juris Doctor Degree together with specialized regulatory compliance training.
  • Bachelor's degree Accounting, Business, Management, or other area.
  • Five (5) or more years of work experience in the mortgage business, in risk management, audit, and compliance.

Why work with FirstBank?

At FirstBank, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service.



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