Market Expansion Director

hace 7 días


San Juan, San Juan, Puerto Rico Thinktank Llc A tiempo completo

Job Overview: ThinkTank Telecom, LLC is actively seeking a motivated and entrepreneurial individual to lead our expansion efforts in the San Juan territory. As the cornerstone of our mission to enhance connectivity, this role will focus on enrolling new customers into Lifeline and ACP services, managing inventory, and driving significant sales performance.

About the Role: The ideal candidate will have experience in management or supervisory roles, preferably in direct sales or marketing. They should possess strong leadership skills, effective recruitment and training abilities, and familiarity with telecommunications industry standards and regulations.

Key Responsibilities:
- Sales and Marketing Mastery: Apply superior selling and marketing strategies to enroll new Lifeline and ACP customers, striving to surpass sales goals.
- Solo Operation with Team Growth Potential: Begin as a solo operator with the opportunity to expand your team to up to five members, maintaining responsibility for territory management.
- Strategic Location Scouting: Identify and secure optimal Partner locations within the San Juan territory to maximize service outreach and customer accessibility.
- Inventory Management: Ensure efficient oversight of all inventory, equipping enrollment specialists for successful subscriber engagements.
- Recruitment: Recruit, attract, and onboard qualified candidates for enrollment specialist positions.
- Training Excellence: Conduct in-depth training for specialists, emphasizing product knowledge, enrollment processes, and compliance standards.
- Compliance Oversight: Uphold strict adherence to FCC and USAC regulations, maintaining operational integrity.
- Quality Assurance: Implement quality control measures to guarantee the accuracy and efficiency of the enrollment process.
- Performance Management: Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching.
- Audit and Reporting: Execute thorough audits and manage detailed reporting for transparent documentation of enrollment outcomes.
- Team Leadership: Cultivate a collaborative and high-performing team environment.



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