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Operations Director

hace 1 mes

Fraile Barrio, Puerto Rico At Home Stores Llc A tiempo completo
Job Title: Operations Lead

At At Home Stores Llc, we are seeking an experienced Operations Lead to oversee store processes and support an active selling culture. The ideal candidate will ensure that all aspects of the store are maintained to documented company standards, driving sales and customer satisfaction.

Key Responsibilities:
  • Oversee store opening, closing, and Front-End processes to ensure accurate and timely execution.
  • Provide expertise in all operation processes, including training, delegation of tasks, and troubleshooting.
  • Coordinate with the Operations Manager to maximize staffing effectiveness and support traffic, sales, and customer experience.
  • Participate in Task Management by planning and executing the daily/weekly zone workload and assigning tasks to deliver on store, department, and sales goals.
  • Support the store team in areas of customer satisfaction, inventory control, safety, loss prevention, and customer experience.
  • Drive productivity by training, coaching, planning, monitoring, and appraising results.
Requirements:
  • At least 18 years old.
  • High School Diploma/Equivalent.
  • Excellent verbal, written, and comprehension skills.
  • Ability to work a flexible schedule, including nights, weekends, and some holidays.
  • Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
  • Strong attention to detail and ability to work effectively independently and within a team.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.