Smoothie King Team Leader

hace 2 semanas


Río Cañas Barrio, Puerto Rico Smoothie King A tiempo completo

Job Purpose

As a Shift Lead at Smoothie King, you will serve as a Team Leader, assisting guests in achieving their fitness and nutrition goals by selecting smoothies and retail products that promote a healthy lifestyle. You will also provide guidance to team members when general managers are not present.

Duties & Responsibilities

  • Composure: Remain calm and composed under pressure, thinking on your feet to address internal or external issues.
  • Inform General Manager: Report any problems or unusual matters of significance to the general manager.
  • Assist Team Members: Provide support at the point of sale (POS) with upselling and delegation.
  • Deployment Maps: Ensure deployment maps are in use and team members understand assigned stations for efficient store operations.
  • Team Member Management: Assist in team member management during scheduled shifts.
  • Drive for Results: Support and adhere to company standards for operations, marketing/communications, and brand identity.
  • Encourage Team Members: Exceed goals and complete checklist tasks.
  • Ethics & Values: Fulfill cash handling and inventory reporting responsibilities with honesty.
  • Guest Focus: Ensure guests' purposes are met when smoothies are ordered, greet and engage with guests for a friendly experience.
  • Self-Development: Be willing to take on new tasks outside of your role and ask for feedback from the general manager.
  • Time Management: Show up on time for work and balance personal life without interference.

Requirements

  • Guest Service Experience: 6 months or more of guest service experience in a restaurant or retail environment.
  • Leadership: Ability to lead by example and direction in a fast-paced environment.
  • Procedures: Ability to follow procedures and comply with dress code requirements.
  • Store Maintenance: Ability to keep the store clean and follow food safety regulations.
  • Operational Skills: Ability to operate a blender and POS cashier system.
  • Physical Demands: Ability to move boxes weighing up to 55 lbs throughout the store.

Company Information

We believe each day is filled with promise and possibility. Our purpose is to help you get the most out of it. That's why each of our ingredients is chosen carefully, and every one of our blends is crafted masterfully. So you can be your best self, live your best life, and rule the day.


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