IT Infrastructure Manager

hace 4 semanas


San Juan, San Juan, Puerto Rico The Language Doctors, Inc. A tiempo completo
IT Manager Job Description

The Language Doctors, Inc. is seeking an experienced IT Manager to lead and manage our IT infrastructure and operations. This full-time position offers the opportunity to oversee complex IT systems, ensure their security, efficiency, and alignment with company goals, and provide strategic direction for technology initiatives.

Key Responsibilities:
  • Oversee the daily operations of the IT department, managing a team of IT professionals to ensure that all IT systems are secure, efficient, and meet company standards.
  • Manage and optimize IT infrastructure, including advanced server storage, network management, and application hosting, primarily on AWS platforms.
  • Develop and implement IT security policies and procedures to protect sensitive data, including PHI/PII.
  • Conduct regular, advanced security audits and risk assessments to identify and mitigate potential vulnerabilities.
  • Provide technical leadership, guidance, and support to staff and end-users, ensuring secure and efficient access to company systems.
  • Collaborate with other departments to address IT-related needs and issues, ensuring cross-functional alignment.
  • Evaluate and recommend new, cutting-edge technologies, software, and hardware to enhance IT infrastructure and operations.
  • Promote a collaborative team environment, encouraging innovation, problem-solving, and operational excellence.
  • Provide leadership and mentorship to the IT team, ensuring alignment with company objectives and fostering professional development.
Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or a related field; advanced certifications or degrees are preferred.
  • 8+ years of experience in IT management, with a strong focus on advanced network administration, NIST 800-171 compliance, PHI/PII security, and AWS platforms.
  • 5+ years of experience in advanced network and security technologies, including complex configurations of firewalls, VPNs, encryption, and Active Directory management.
  • 5+ years of experience managing and optimizing IT infrastructure in large-scale environments, including hands-on experience with AWS GovCloud and Amazon WorkSpaces.
  • 3+ years of experience in strategic IT planning, including evaluating and implementing new technologies and optimizing IT processes.
  • Experience with SQL, C#, Git Bash, and Linux is essential.
  • Strong problem-solving, analytical, and technical skills, with the ability to handle complex IT challenges.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively across departments and with external stakeholders.
  • Demonstrated leadership abilities with 3+ years of experience in team development and project management.
  • Relevant certifications such as CISSP, CISM, or AWS Certified Solutions Architect are highly preferred.
  • US citizenship required.

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