Senior IT Infrastructure Manager
hace 4 semanas
We are a Chicago-based company with over 20 years of experience in the Managed Services industry. As a business partner to our clients, we provide full-service technology solutions. Our team works with various businesses and organizations, including Legal, Accounting, Medical, Dental, Manufacturing, Trucking, and nonprofits.
Job SummaryThe Senior System Administrator (MSP/Windows) is a strategic technical and leadership position within our company. This role is responsible for maintaining the design and integrity of customer IT systems, coordinating complex projects, and implementing IT solutions. As a Solutions Architect, you will design and implement comprehensive solutions for our clients, focusing on cyber security, networking, Azure infrastructure, server building, and advanced troubleshooting. You will lead a team of Engineers to ensure projects are completed efficiently and within budget.
Key Responsibilities- Maintain the design and integrity of customer IT systems
- Coordinate complex projects and implement IT solutions
- Design and implement comprehensive solutions for clients, focusing on cyber security, networking, Azure infrastructure, server building, and advanced troubleshooting
- Lead a team of Engineers to ensure projects are completed efficiently and within budget
- Previous MSP experience is required
- Previous experience working for a MSP, CSP, or supporting multiple domains concurrently is highly preferred
- Experience performing advanced troubleshooting and administration of servers, networks, and standard business applications
- Experience with Autotask and Datto RMM is preferred
- Experience managing IT projects
- Experience building technical documents such as SOP's, runbooks, and roadmaps
- Experience managing and servicing clients through RMM and PSA tools
- Experience leading a team is highly preferred
- Microsoft Windows Server, Exchange, SQL, and 365 and Azure platforms
- Network design and administration (TCP/IP, DNS, SNMP, VLAN, SDWAN)
- Backup and Disaster Recovery – (Acronis and Veeam)
- Virtualization (VMware and Hyper-V)
- Cybersecurity
- IT Regulatory Compliance frameworks (PCI, HIPAA, NIST, CMMC)
- Azure administration and deployments
- VPN setups – preferably FortiGate
- Medical, Dental, and Vision Insurance
- Hybrid WFH schedule (3-4 days at home)
- 401(k) with company match
- PTO that increases with tenure
- Paid Sick Leave
- Regular Paid Training
- Certification Reimbursement
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