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Product Quality Specialist

hace 1 mes


San Juan, San Juan, Puerto Rico abarca health A tiempo completo
About the Role

We are seeking a highly skilled Product Quality Analyst to join our Quality Assurance & Oversight team at Abarca Health. As a key member of our team, you will play a critical role in ensuring the quality of our claims adjudication platform and collaborating with our Product Teams to develop and test new features.

Key Responsibilities
  • Partner with Product Teams to develop and test new features, ensuring that business requirements are accurately implemented and configured into our claims adjudication platform.
  • Execute business functional testing activities to ensure the quality of each client's pharmacy benefit design and that all new logic integrates with other plans' programs.
  • Analyze large data sets, identify trends and discrepancies, and use dashboard tools to inform testing and monitoring activities.
  • Develop, document, and execute test plans, test cases, and scripts based on business functional requirements.
  • Collaborate with the Software Test Engineering team to develop and improve testing strategies, techniques, procedures, and tools.
  • Participate in product grooming and refinement meetings to gather understanding of new system functionalities and requirements that will require testing and monitoring.
Requirements
  • Bachelor's degree in Business, Engineering, Healthcare, or related field (or equivalent relevant work experience).
  • 3+ years of experience in a healthcare, health plan, and/or pharmacy benefit manager (PBM) setting.
  • Experience as a detail-oriented problem-solver, able to quickly spot trends and discrepancies.
  • Ability to analyze large data sets and use dashboard tools (e.g. Tableau, QVW, and Excel tools).
  • Excellent oral and written communication skills.
Preferred Qualifications
  • Fluency in Spanish.
  • Experience in testing methodologies.
  • Experience with software development life cycle (SDLC) and quality assurance (QA).
  • Experience with SQL Management Studios.
  • Knowledge of quality assurance practices and tools.
About Abarca Health

Abarca Health is a leading provider of pharmacy benefit management services, dedicated to helping healthcare organizations improve patient outcomes and reduce costs. We are committed to innovation, quality, and customer satisfaction.