Quality Assurance Specialist

hace 4 semanas


San Juan, San Juan, Puerto Rico Firma de Reclutamiento en PR A tiempo completo

Job Summary

Firma de Reclutamiento en PR is seeking a highly skilled Compliance and Quality Specialist to join our team. The ideal candidate will have a strong background in process and quality engineering, as well as excellent communication and customer service skills.

Key Responsibilities

  • Identify quality levels and ensure they meet the criteria for a healthy operation through document collection, reports, and metrics.
  • Generate reports on project plans and progress status for the Compliance and Quality department.
  • Conduct audits in accordance with the approved Annual Audit Plan to ensure departments comply with operational processes.
  • Prepare and send reports to the Department of Health and manufacturers as required.
  • Manage queries from leaders and employees on establishing practices and processes.
  • Coordinate and participate in training activities such as "Train the Trainer" to develop Efficiency Committee members and designated employees.
  • Manage manufacturer contracts, customer complaints, and recalls.
  • Manage projects and register project assignments and required information.
  • Prepare projects in Microsoft Project and manage client inspection dates.
  • Prepare closing documents and improvement surveys for clients.
  • Support cultural transformation processes.

Requirements

  • Bachelor's Degree in Process and Quality Engineering, Industrial Engineering, Management, or related field.
  • Minimum 6 months of experience in similar functions desirable.
  • Mastery of Microsoft Office applications.
  • Excellent verbal and written communication skills in English and Spanish.
  • Excellent customer service skills and ability to work in a team.
  • Ability to analyze data, processes, and draw conclusions with attention to detail.
  • Good skills to conduct investigations and audits.

About Us

Firma de Reclutamiento en PR is an equal employment opportunity employer.



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