Quality Assurance Specialist
hace 4 semanas
Job Summary
Firma de Reclutamiento en PR is seeking a highly skilled Compliance and Quality Specialist to join our team. The ideal candidate will have a strong background in process and quality engineering, as well as excellent communication and customer service skills.
Key Responsibilities
- Identify quality levels and ensure they meet the criteria for a healthy operation through document collection, reports, and metrics.
- Generate reports on project plans and progress status for the Compliance and Quality department.
- Conduct audits in accordance with the approved Annual Audit Plan to ensure departments comply with operational processes.
- Prepare and send reports to the Department of Health and manufacturers as required.
- Manage queries from leaders and employees on establishing practices and processes.
- Coordinate and participate in training activities such as "Train the Trainer" to develop Efficiency Committee members and designated employees.
- Manage manufacturer contracts, customer complaints, and recalls.
- Manage projects and register project assignments and required information.
- Prepare projects in Microsoft Project and manage client inspection dates.
- Prepare closing documents and improvement surveys for clients.
- Support cultural transformation processes.
Requirements
- Bachelor's Degree in Process and Quality Engineering, Industrial Engineering, Management, or related field.
- Minimum 6 months of experience in similar functions desirable.
- Mastery of Microsoft Office applications.
- Excellent verbal and written communication skills in English and Spanish.
- Excellent customer service skills and ability to work in a team.
- Ability to analyze data, processes, and draw conclusions with attention to detail.
- Good skills to conduct investigations and audits.
About Us
Firma de Reclutamiento en PR is an equal employment opportunity employer.
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