Customer Relationship Manager
hace 3 semanas
Davidson's is seeking a highly motivated and experienced Customer Relationship Manager to join our team in the Ohio River Valley Region. As a key member of our sales team, you will be responsible for cultivating and maintaining profitable relationships with existing customers, while also prospecting for new accounts.
The ideal candidate will possess a strong understanding of the firearms industry, excellent communication and interpersonal skills, and the ability to work independently with minimal supervision.
Responsibilities include:
- Marketing products and services to current and prospective customers
- Promoting the capabilities and benefits of the Davidson's GuaranteeD program and the Gallery of Guns website
- Communicating effectively with the sales management team and providing regular updates on sales and client objectives
- Developing an intimate knowledge of the active dealer base within the territory and providing prospecting reports, account development strategies, and sales estimates on potential business growth opportunities
- Providing technical support to our website customers and prospecting for new business through effective reporting and feedback
Requirements include:
- 4+ years of related business-to-business sales and/or merchandising experience
- A firm knowledge of the firearms industry, firearms, ammunition, and related accessories
- Experience with Customer Relationship Management software systems
- A college degree
- Strong verbal and written communications skills
- The ability to be a self-starter and problem solver
- Proficiency with PCs, tablets, and Microsoft Office (e.g. Word, Excel, etc.)
- Residency within the Columbus-metro area and the ability to travel throughout the territory up to 90% of the time
- A valid state motor vehicle operator license and a clean driving record
Benefits include a starting base pay of $75k + Quarterly Bonus Potential, COMPANY-PAID Medical, Life insurance, and Family Telemedicine benefits, as well as additional voluntary benefits such as family Medical, Dental, and Vision coverages, supplemental life insurance, flexible spending accounts, short-term/ long-term disability plans, pet insurance, cash benefit plans, and a 401(k) retirement plan with an generous match.
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