Site-Based Learning Specialist
hace 3 semanas
The Site-Based Learning Specialist is a pivotal role at Strategic Education Inc. that supports students as they navigate their academic journey.
This position serves as a liaison between the university, students, and external partners, ensuring a seamless and enriching experience.
The Site-Based Learning Specialist will work with an assigned student population, providing training, resources, and guidance on procuring SBL sites and understanding program requirements.
Key Responsibilities- Student Support/Coaching: Provide individualized support to students in procuring SBL sites, understanding program requirements, and navigating their SBL journey.
- Site-Based Learning Processes: Facilitate all elements of the SBL journey for students and external internal stakeholders.
- Liaison Role: Act as a bridge between the university, students, and external partners to ensure effective communication and collaboration.
- Record Keeping: Maintain accurate records of student interactions and progress.
- Training and Resources: Develop and deliver training sessions and resources to help students succeed in their SBL programs.
- Communication: Maintain and document regular communication with students through various modalities to provide ongoing support and address any concerns.
- Collaboration: Partner with academic advising, career centers, faculty, and other academic leadership to ensure a cohesive support system for students and to support student success.
- Escalation Management: Handle highly escalated student issues with professionalism and empathy while providing appropriate interventions and resources.
- Travel: Occasionally travel to meet with students in person at residency or other required locations.
Requirements
- Strong Communication Skills: Effective written and verbal communication to interact with a diverse range of stakeholders.
- Problem-Solving and Critical-Thinking: Strong problem-solving and critical-thinking abilities to manage high-volume and stressful situations.
- Technical Skills: Proficiency in Microsoft Suite, Salesforce, and a willingness to learn new technologies.
- Organizational and Time-Management: Excellent organizational and time-management skills to meet regular deadlines and expectations.
- Professionalism and Confidentiality: High level of professionalism and confidentiality to maintain student records and interactions.
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